Franklin Insurance is a trusted local agency known for its friendly, knowledgeable, and caring staff. Customers appreciate their quick response to claims and requests, often addressing issues immediately or the next day. The agency has a long-standing reputation for excellent customer service, with some clients being with them for over 30 or 45 years. The staff, including dedicated professionals like Tasha and Victoria, go beyond expectations to ensure a positive experience. Franklin Insurance operates as a full lines insurance brokerage, always putting the customer's interests first. Many customers highlight how easy and affordable it is to get great policies, and they value the courteous and respectful treatment received over the years.
I have been with Franklin Insurance for many years. I support local businesses & the professionals at this agency are knowledgeable and friendly. If I have a claim or any request, they address my issues immediately or the next day. I highly recommend the Franklin Insurance Agency! Dr. John R. Shafer, Franklin
February 2024
They are wonderful people who care about you and your experience with them. Tasha goes beyond the call of duty and shows how much she cares about you.
February 2024
Franklin Insurance is a professionally operated full lines insurance brokerage firm that always puts the customer's interests first.As a 45 year patron I can honestly say that they are in a class by themselves.