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January 2024 by Debbie
My account was compromised for the third time. Had to freeze it and open a new account. What a hassle. The bankers were friendly and helpful.
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September 2023 by Elis Çuçka
They do not respond to phone call and do not return the call. They make me come and resolve issues in person for things that can be resolved via email. The other thing is their app and the issues it has regarding transferring money.
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January 2023 by Whitney Dyer
I always try and come to this location because they are always kind and happy to help.
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February 2022 by B. Peak
Aggressive teller(s) she was mad because she has 4 signs on the door to call and drive thru only then we kept calling and Noone answered. She said the lobby is closed because of short staff. Fine. But the phones aren't. Then they couldn't even deal with he problem we had. So we are closing our account and will be telling our friends they should do the same. Everyone is under pressure. You work in customer, you deal with people. If you don't want to, go find another job. Both women the morning of 2/2 were just horribly rude.
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February 2022 by Kimberly Reynolds
Usually quick to get you in and out..Always helpful and great service..since the pandemic service is slow at the drive-up. ONLY have one drive up lane open ... if you can't go in then why not open two lanes?!
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February 2022 by Kathy Kiemeyer
It's Friday, 4:45 and I drove through to pay my rent. You're closed even though closing isn't till 6. Thanks a lot, nothing like late rent. I'm disappointed with the service.
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October 2021 by Ryan Phelps
Avoid Huntington like the plague! They are literally the reason some people hate banks. They just want your money and not you as a customer and it's blatantly obvious. Their customer service is non existent. Customer service at EVERY BRANCH is a COSMIC JOKE! DO NOT give these people 1 red penny of your money.
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April 2021 by Kelly Steinmetz
This branch is terrible! Cust service terrible! Can't even get a address change right! Wow If i could do zero stars it would be -0 Most definetly changing banks
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April 2021 by Benjamin Keefer
Best bank I've ever had. Friendly and personable staff that truly care for their customers. Some time there's a wait but that's just because the service is so good. 10/10 recommend
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September 2020 by craig lovins
Don't go here they will hold your check for a week before you are allowed to get money out and the call center will lie to you.
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June 2020 by D Wood
Incredibly slow 20+ minute wait everytime.
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June 2020 by Susan Ward
This branch is ridiculous with only one drive thru. You think they could help speed up personal transactions. Waited on just 6 cars with one car taking 20 minutes. Not going here again.
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February 2020 by Val Valve
Took a loan here at Huntington, awesome customer service and interest rate for retired people like me and my wife.
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July 2019 by Jonathan Savoy
I had an excellent experience at this branch. The Branch Manager Chris Munoz was not only helpful but professional and kind. I will be back! I will be looking to switch all of my accounts from a bank that rhymes with “CASE†to Huntington.
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April 2019 by LouAnn Vaughn
Only have 1 person working counter on Saturday... Busy banking day. Drive up is joke as no one to man the drive up. Need better staff scheduling for better customer service.
