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February 2024 by jason mullins
they did my taxes just fine, but if your in the market to get your taxes advanced stay away. they lied to my face about the options and now i don’t get a advance at all and have to wait. i was told at the franklin branch told me 4-7 days to get my check, it’s been over 10 days. never will go back.
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February 2024 by Patrick Thomas
Very friendly and was easy
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April 2023 by Scharlotte Quantz
Friendly and helpful.
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March 2023 by Ben Steagall
She was very good, will be back next year
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March 2023 by Donald Pappas
Very Helpful and courteous help me through things and get my taxes done
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March 2023 by Darryl Peterson
The tax agent was very helpful and courteous with my questions and my tax service
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February 2022 by Tim Piccione
Quick & easy for me. Second year we have used them. Very happy with there service.
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March 2020 by Ashleigh Pearson
DO NOT GET YOUR RETURN DONE HERE. They put the wrong address on our returns, NICELY THE FIRST TIME I let them know what the problem was AFTER they FAILED to fix the problem I contacted them again now our return can’t be processed because of having the wrong address .These people are very rude and won’t own up to their mistake! They then hung up on me after being EXTREMELY RUDE.
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February 2020 by Erica Mink
Ok so I've been walking around Wal-Mart for the last hour because there sign says 10:30 is when they open ,well I just got fed up and went to my car and looked it up thinking maybe linked to one of their cell phone but instead see that the place opens at 11:00 so it says online, so I'm gonna wait till 11 and see if anyone shows so the hours in the store are wrong incase anyone wastes time waiting like me
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February 2019 by Michelle W.
Do not fall for it. They are misleading. There "tax specialists" are a joke. Got charged over $600 to file one w2. Got a small loan that they say is fee free and got charged a fee. I know I could have said no but really needed the loan. Everyday they make me regret it more. They told me my state refund would be available today to me then turn around and take it for the loan I got. I was under the impression it would come out of the federal refund also. Just complete scammers. I WILL NEVER USE JACKSON HEWITT AGAIN!!!!
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December 2011 by A Google User
I went here and my taxes were screwed up. The main person in charge informed us that if we waited the following year. We could get more money from the government and not have to pay it back for the first time homeowner credit. When we came back the next year. This same woman asked us why we didn't do it last year. We had to inform her she told us to do this. She was in error, and we had to pay her for an amenity to fix it. Can you believe this? They screwed up our taxes. And on top of it we had to pay her to fix it? Don't go here! Their competitors are much more competent!