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April 2024 by Brett S.
took in truck to get a loose tailpipe fixed on an entire exhaust system THEY installed 2 years ago and they charged $80 to "fix" it. it came loose again 2 months later and they wouldn't refund the $80. I ended up strapping it up myself, though that shouldn't be the fix.
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December 2023 by Amanda Morford
The new manager is great. I called to get a quote on tires and he talked me through the options. When I went in to have the tread checked they realized it was just a nail in my tire and had it patched in under 30 minutes
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November 2023 by Michelle Stanton
Alex was so sweet and witty when I called to reschedule service I couldn’t afford previously. He remembered exactly what my car needed and made sure the parts were available before getting me an appoint. I’m just in awe.
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September 2023 by Gwen Gribbons
I needed an oil change they scheduled me very quickly. then they did a free visual inspection on my car. I asked a couple questions about my car. They gave me a detailed answer. very nice people. glad I went there.
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September 2023 by Wesley Hall
Took my truck here based on recommendation from my son and am very glad I did. The staff was very friendly and helpful and the work was done faster than I expected. I could not be more pleased with the work done and the way I was kept informed on the progress.Services: Steering & suspension repair
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September 2023 by Rynn Cooper
The guys were very courteous and explained what I needed for my vehicle. When I expressed concern about the pricing the gentleman worked with me to make the final amount more cost effective.Service: Oil change
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September 2023 by Vicki Hunter
Highly recommend Meineke!! Having an older model BMW, am able to avoid expensive trips to a Dealership. Been using this Meineke for years..always great service!!Service: Tires
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August 2023 by R.Ray
The first time I went here I met the owner he was knowledgeable and solved a problem for me that another meineke with a very hateful manager didn't and this owner even told me he was sorry that I got treated that way and what I went through . Plus a lady there said she won't take her BMW even to the dealership because she trusts these guys more SO that made me feel better because I have been cheated and ripped off at some dealerships and car places . So the second time I came there Branden who works inside took care of another issue I had and was extremely nice and when I first Meet him he was new there and Adam the manager also on the phone and in person is very knowledgeable and helpful and it seems like everybody there is happy and nice . So give this meineke a try So far to me they've been great and so many car places and dealerships are awful and don't even want you to sit and wait while your car is being fixed and I've bought brand new cars from dealerships that are now out of business because of their nonsense so no place is too big to fail and it seems like this meineke wants to do you right which is shocking after the bad experiences I've had at some car places .
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July 2023 by Lois Stillabower
We moved out of state and had to come back for an event. My car was due for oil change. My Meineke guys fit me in and did a great job as they always do. They take care of 3 vehichles for us. I was going to miss this team but maybe I just have to time my visits back to Franklin with my car maintenance. This team is the best!!!!Services: Exhaust
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July 2023 by Logan Tarr
I have always received great service at a fair price. They never try to push a bunch of add ons but provide me with information on what services my vehicles could use. Would 100% recommend.Service: Oil change
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July 2023 by Krystal Radikal
They always take great care of my jeep. Fast service and very polite customer service and Affordable prices.Services: Tires
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July 2023 by Connie Pickett
They were very nice. I had to wait for a piece so they took me home and they came back and picked me up and fixed it. It wasn't right so I took it back the next day and no problem. They just fixed it and no charge and I'm doing good. Very thankful to him. The manager was fantastic. The people were fantastic
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July 2023 by Merc W.
Meineke was a fantastic experience. I couldn’t find anyone to change the oil on my car and even without an appointment they were able to help me right then.After two tornados and a weeks worth of storms there was a foliage build up under the hood but they were able to push on and even helped clear as much out as they could for me.Thanks Meineke!Service: Oil change
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July 2023 by Forrest Powell
I was pressed for time. Adam worked with me to get the parts that were needed and installed within my time frame. No hassles, great communication, and I'm very pleased with the results. This experience convinced me that all of my vehicles will be going to Meineke in Franklin for service.Service: Steering & suspension repair
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July 2023 by Phillip Stanley
The service was fast and friendly…however, they only replaced my front brakes instead of both front and back which needed it just as badly this was partly due to the fact that the price is nearly double a place that has offered to fix my rear brakes since then. So I would recommend this place if you are willing to spend extra money for immediate service but if u have to wait you might as well go elsewhere and save several hundred dollars.