Extra Space Storage, located at 2158 Holiday Ln in Franklin, IN, offers a wide selection of storage units with convenient drive-up access and electronic gate entry. The facility is known for its exceptional security and cleanliness, making it a reliable choice for storing belongings. Customers appreciate the professionalism of the staff, particularly the management team, who are described as helpful, patient, and dedicated to customer service. Many reviews highlight a specific team member for their outstanding support, guiding customers through the rental process with ease and thoroughness. While some customers note that the prices may be on the higher side, they agree that the quality of service, security, and easy access justify the cost. The online rental process is also praised for being fast and efficient, saving customers valuable time. Overall, Extra Space Storage is recognized for its commitment to providing a hassle-free and secure storage experience, making it a recommended choice for anyone in need of storage solutions.
There were a couple issues getting the gate around the property fixed, but they kept us updated and Brett was very helpful making sure I was taken care of!
June 2026
Excellent storage and extremely excellent customer service. Would recommend to everyone.
April 2026
They are easy to work with and very friendly. We have had no issues with the storage area.
