The UPS Store #4339 in Franklin is a friendly and helpful local business located in the Kroger Shopping Center. It offers a variety of services including expert packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, and faxing. The staff is known for their positive attitude and willingness to go above and beyond to assist customers. Many customers appreciate the caring and team-oriented approach of the team members, with specific praise for staff members who handle tasks with patience and professionalism. The team is proactive, ensuring packages are delivered correctly and on time, even making special arrangements when issues arise. Customers often comment on the staff's dedication and the store’s excellent customer service, describing it as a model for other locations. Despite occasional long lines, customers feel well taken care of by staff members who handle busy moments with calmness and respect. Overall, this UPS Store is highly regarded for its friendly service, helpful staff, and commitment to meeting customer needs.
The Franklin UPS store is very helpful and friendly. Kevin that works there was so very helpful helping me print things off I needed to file my taxes. I appreciate it and thank you, Kevin.
January 2025
I'm in this store about 4 times a week, staff is very friendly and goes above and beyond to meet the customers needs. Janetta deserves a raise, she always makes sure to tell me if the truck has came and the whole staff always has a positive attitude. Very happy with this store, will keep going in on a regular basis.
January 2025
Everyone was pleasant and the task was taken care of easily.
