-
February 2024 by Brad Roberts
Clean store. Shelves are well stocked.Check yourself out, if not, good luck finding a register open. The south end self checkouts were the only ones available at 7pm.
-
February 2024 by Scott holiday
The pharmacist and her team are very rude and condescending. I have never been treated so rudely as I have in this pharmacy. Walmart General Manager was notified and nothing was done and treated the same by GM. Pharmacist verbally abused wife over the phone by calling her names. DO NOT USE THIS PHARMACY.
-
February 2024 by Dave Dresslar
Treated very well!
-
February 2024 by julie losey
I got everything I needed for 5he house groceries and birthday party.
-
February 2024 by Eric Estermyer
It's Wal mart
-
February 2024 by April Pendergraft
The employees were helpful and friendly, but there were only self checkouts open. There wasn't one register open. This was fine for me, even though I had a large order, but I felt bad for the older people who weren't comfortable with it.
-
February 2024 by Mark Knapp
No enough check out lines with real people working them and locking raseor blades and cannot find anyone to open them
-
January 2024 by mary lembo
Found what I wanted, prices good and used an "in person" check out
-
January 2024 by Justin Kline
I had the greatest experience in a long time. We actually had a lot of stuff in the cart. So we thought let’s have an actual cashier check us out. Well, Matt, on Checkout #1, in Franklin, on 01/20/24 at about 1030 in the afternoon You Crushed it. His friendly demeanor, casual conversation, attentiveness and just charming personality renewed my faith in humanity. Well Done Sir.
-
January 2024 by Susan Miller
Went here to pay a bill and do some shopping. We picked out what we wanted, and went to the checkout. An item we selected rang at an incorrect price according to the sign. The associate got a supervisor, we went to look at the sign and they matched the price with no question. They didn't have to do this.
-
December 2023 by Erica Mink
So I was at the register in electronics and I asked this girl at register to help me w printing photos ,she completely ignored me and helped the next lady and of course I was fuming,then this guy named tre that works in the auto center started going off on me cause I said to lady really are u seriously ignoring me ,but all in all this tre guy says are u buying something and I said yes but the lady wasn't helping me so tre continues to harass me , I do not think this tre guy in the auto center belongs at Walmart as an employee,I almost cried that's how men this man was to me ,and if I was a dude we would have taken it outside ,so all in all Walmart lost a valuable customer because of the girl that ignored me and tre the auto guy even after I asked for a manager he continued to harass me it was very unprofessional and he should be fired period ,I wouldn't even give a star but the world needs to know about this tre guy, he was so horrible and I mean it was bad ,I'm the sweetest person I know have a huge heart and for this idiot to say and come running across store cussing at me yes I believe he should be fired he was completely out of line and it wasn't even his department so everyone if u see tre in the auto part let him know ,he's not a good man at all to pick on a tiny woman
-
December 2023 by Misty Stevenson
I was treated like I stole something from the store, after fighting about a broken phone, I tried to have my advisor explane about my issue over the phone, to the Lady pretending to be the store manager, she refused to talk to him, ( I have autism, and need him to talk for me at times) because I get excited, specially after losing around 400 bucks!!! Untill the next couple cam in in with a broken phone (weird how it was the same one I bought) h
-
November 2023 by Joni Bologna
They're phasing out cashiers! I don't go to Walmart to WORK, I'm a customer, there's very little customer service. NO focus on items MADE IN THE USA anymore. They're even making more difficult to use coupons, they're seeing it up so the A.I. on the register will determine if you can use a particular coupon, the REGISTER'S A.I. has the final word.Sam Walton is spinning in his grave.WalMart ain't what it used to be. But, if the goal is to make people shop on line, they're doing a fine job of it.
-
November 2023 by Jennifer Farrell
Probably one of the cleanest, most stocked Walmarts we've ever been to! It's a little dated, but I'll take that over pallets in the isles, shelves not stocked anytime! Great job Franklin Walmart!
-
October 2023 by Richey Smalling
My delivery was was supposed to be delivered after 12:00pm. I waited until around 5pm and called and was told that is was on its way and would be delivered within 15-30mins, 45 minutes later I received a message that it was delivered, in which it was not. I called one again to be told that it had never left the store and was still sitting there. So after I got a vehicle I went to the store and picked it up myself. When arriving at the store and I forming them I was there and gave them the spot number, I sat there as several others came in behind me and got there stuff. It wasn't until I said something to a worker that I was able to get my stuff. So yes, I am very upset and frustrated about the whole situation. All it would have taken was a simple phone call earlier in the day to inform me that thier area of the store was not up to par.