AutoZone Grant St. in Gary, IN is one of the nation's leading retailers of auto parts, including new and remanufactured hard parts, maintenance items, and car accessories. The store is known for its knowledgeable staff and excellent customer service. Customers have praised the employees at this location, particularly Christopher B., Jasmine, and Keria, for their expertise and willingness to assist. Christopher B. was able to provide valuable information about batteries and help customers find the best option for their needs. Jasmine and Keria were also commended for their friendly and helpful attitudes, as well as their willingness to go the extra mile, such as offering to take and load items to the customer's car. Other customers have noted that the level of service can vary depending on who is working, but they have generally had positive experiences with the store, including assistance with changing lights, fluids, and diagnosing check engine problems. Overall, AutoZone Grant St. in Gary, IN is a reliable destination for auto parts and services, with a knowledgeable and customer-focused staff.
Riley B was helping us and he was amazing helped me get a new battery when my car was stranded and gave us a lot of insight on what to do also cleaned the prong clamp for the battery when it was in a disheveled state. Amazing service need more employees like Riley!!!!
June 2026
The young man was professional a d quick, I needed someone to do a diagnostic and I was in and out
March 2026
Reilly and Chris were great! I needed a creative solution and they helped me figure it out. Cost me a lot less than I was expecting.