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June 2023 by james woods
This local bank is not a good one to stop at the customer service isn’t good at all won’t be coming back to this one.
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April 2023 by Ra salam
I have several accounts with several banks and 5/3 is not it for me...smh super trash can't even call customer service
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November 2020 by regina cooper
I have had & still have the best service a bank can offer .they tell you the truth about everything I've asked them about. To me they top Chase bank times 10 . very realistically polite not that phoney smile stab you in the back act . I'm proud of the people at 5/3. Bank in Gary, Indiana. Great job keep up the good work.thank you.
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October 2019 by Clarice Henderson
Slow service and rude. It's only 2 tellers that are actually quick and courteous. I believe they are newer employees
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July 2019 by Janine Bray
One of the best banks for quick transactions.
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April 2019 by Jon Coontz
These people are crooks. Signed up for the "$250 after 60 days" deal. Didnt receive my $250 after 60 days, even though i qualified. Customer service rep told me i was scheduled to receive said payment on april 29th. Called today, because they didnt pay, and was told they didnt have a payment scheduled. Said they have to send it in "for revue"?!? I qualified for that money on April 5th, and theres still no guarantee ill ever receive it. Never had an issue like this at any other bank.
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October 2018 by Amanda Dirr
I have been doing business with 5/3 over 20 years ..... I will no longer do business with them their policies and procedures are ridiculous to say the least. I will be closing my accounts.asap
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April 2018 by Millie Desha
Best service- hands down!!!! They take care of their customers! The entire staff is great.
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March 2018 by Posseman George
Over 15 years ago I presented a check WRITTEN ON YOUR BANK along with two forms of picture identification. The cashier I dealt wit refused to cash the check. On that day I swore to never, ever under any circumstances do business with Fifth Third Bank. I just received a solicitation to open a checking account and it would give me a $200 bonus. Ain't going to happen. I will be shredding that solicitation, putting it in an envelope and sending it back to you so you can jam it far up your collective rectal orifice!!!
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May 2017 by Jay W.
Very welcoming staff and everyone always seem so courteous and helpful every time I come into this location.
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February 2017 by Thomas M. Robinson
Slowest service I've seen. One lone teller (multiple times a week) helping all 3 counter windows, one "Business" drive-thru, and two regular drive-thru lanes. Always takes at minimum 20 mins to make a simple deposit in the "Business" drive-thru lane. Very nice tellers but this place seems to be drastically understaffed in the way of tellers.
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April 2014 by Beverly Leavy
I loved the tellers are so welcoming and they me by my name.
