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March 2024 by Anthony Stewart
Good service
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February 2024 by Kelly Peck
This place is horrible. They fixed my car 2 months ago & during the below zero weather the parts are falling off. I was just told they won’t help me
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January 2024 by John Zaragoza
We took Mazda in and it looks brand new. They did a fantastic job!! Kaleigh is amazing and is a problem solver. She does anything and everything to help you. Plus, she makes sure that you have the best experience!!? She’s the glue of that shop that keeps everything rolling smooth. Ken Taylor the GM is very understanding and does everything possible to help you. P.S. Mr. Taylor, Kaleigh deserves a raise!!!
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August 2023 by Matthew Johnston
Well car got totalled out was sent to this establishment and I was told to clean it out for insurance to take ownership and I see this company likes to go though and take tools from ppls cars and I don't mean the whole set I mean certain things from sets and tool boxes that I had in the vehicle so do not I repeat DO NOT LEAVE ANYTHING IN YOUR VEHICLE CLEAN IT OUT BEFORE IT GOES TO THIS ESTABLISHMENT
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July 2023 by Eugenia Paulding
Although the estimated repair time far exceeded the nine business days, I was quoted, the work was phenomenal. My car looked show room beautiful. I am more than pleased!
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July 2023 by Ruby Strong
Very professional they take time to discuss what's going to be done to your vehicle they also keep you updated on the progress of your vehicle. I highly recommend them to do business with.Services: Painting
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March 2023 by Faheem Bilal
The insurance company needs to be more precise and not professional at all.. but Gerber Collision &Glass assisted me in the right direction from the mix up quite well, and I would recommend them to anyone.....Thanks Gerber Collision & Glass!!!!!
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March 2023 by Eric Hanna
They don't waist your time there. They get you in an out. They are very friendly.
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December 2022 by Crystal Barnes
Great service...had my car for about 10 days...work was completed an employees was wonderful...thanks again Gerber collision & glass...
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December 2022 by Maredda I.
I was satisfied with the work done to my vehicle, however please remember not to leave any valuables in your car or it might be gone once your vehicle is returned. I left my $70 Burberry perfume in my car and of course it was missing upon retrieval date. Other than that, they did well with my car repairs.Services: Painting
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August 2022 by Allysse Ivetic
The communication and customer service from this company makes this place a definite go to. Was sent by Liberty Mutual Insurance after an accident and I have been so satisfied every step of the way! Definitely recommend.Service: Body & Trim
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July 2022 by Cecilia
Gerber family,I am pleased how the repairs turned out. My car looks brand new like when I first bought my car at the dealership. BRAND NEW! I appreciate the dedication and customer service everyone provided. Not only do I know nothing about cars, Gerber made sure I was taken care of as a guest. Which gain my trust entirely. I can’t thank Gerber enough for taking excellent care of my car. I highly recommend anyone to take their vehicles to the Gary, IN location to experience the best customer service.
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December 2021 by Myrrick Robinson
If I could give 0 stars, I would, due to my experience. I was referred by Geico to this location stating that Gerber is the best to do a repair on my van that was caused by nature. I was told to return yesterday 12/01/2021 for them to look at my van's liftgate because they'd left it disabled. They hadn't had my van for more than a couple minutes before a manager walked over saying that my liftgate wasn't working when they'd gotten it. I asked them if this is true, how could they'd possibly gotten any work done, when they needed it open to do the job? They then told me that they never opened the liftgate, they worked around it. The manager even stated that they hadn't done any work on the liftgate so they didn't have to open it. He then assured that he had a hand in the repair so he knows. It was obvious that he didn't because all he kept saying was that he repaired it. Due to the fact that he was basically being dismissive, I decided to contact my insurance company. At the moment, I'm waiting for corporate to return my call. Also they'd left the cover off of the panel that housed the motor for the liftgate. With this, it's obvious they'd done something! The biggest issue of all is there's no documentation that stated my door wasn't working, and I never got a phone call about the inconvenience.The photo shows that the manager had no clue what he was talking about when he said the liftgate was never accessed.Service: Body & Trim
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December 2021 by Keeping Up With Jai
Dropped my car off nov.7 estimated pick up date was nov.23 on the 22 they said theyll call if there is were any delays, they never called me. I had to call them fpr the to tell me another week & when that week came it turned into a whole month. I wont get my car back until the end of December. So unprofessional and absolutely acceptable.
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December 2021 by Myrrick Robinson
If I could give 0 stars, I would, due to my experience. I was referred by Geico to this location stating that Gerber is the best to do a repair on my van that was caused by nature. I was told to return yesterday 12/01/2021 for them to look at my van's liftgate because they'd left it disabled. They hadn't had my van for more than a couple minutes before a manager walked over saying that my liftgate wasn't working when they'd gotten it. I asked them if this is true, how could t