Grainger Industrial Supply in Gary is a reliable and customer-focused business that serves a wide range of needs for shipping, industrial supplies, and equipment. Customers appreciate the store's extensive selection, including boxes, tapes, bubble wrap, professional tools, and accessories, making it a convenient one-stop shop. The staff is known for being helpful, friendly, and knowledgeable, always ready to assist with questions, product advice, or special requests. Many reviews highlight the exceptional service provided by team members like P.J., who goes above and beyond to help customers, even spending extra time on repair projects and offering valuable guidance. Customers also value the fair prices and quick, efficient service, with options for same-day pickup and after-hours assistance through a dedicated phone line, which may include a small fee. The store’s team creates a welcoming environment, making repeat visits satisfying and stress-free. Whether ordering online or visiting in person, customers find the experience smooth and reliable, with efficient checkout and attentive staff. Overall, Grainger in Gary is highly recommended for its quality products, excellent customer service, and commitment to meeting the needs of businesses and DIY enthusiasts alike.
John and Pj were extremely helpful and knowledgeable. Super friendly couldn't of asked for better help from Granger. Will definitely return and recommend for the Granger Gary Branch #148.
June 2023
Great group working front desk! Everyone’s always happy and helpful everyday. Extremely knowledgeable on parts and different types of job needs as well.
June 2023
Guys are very friendly and very helpful ,great branch!
