TransChicago Truck Group is a business that offers a wide range of trucks, parts, and services to keep commercial vehicles on the road. They are an Elite Support certified location with a large inventory of new Freightliner and Western Star trucks, as well as used trucks of all makes. The business also stocks Isuzu Trucks, Capacity Yard Spotters, and various types of trailers like Transcraft and Benson aluminum, steel, and combination trailers. Their service center provides state-of-the-art repairs and a broad selection of parts for any vehicle make, aiming to minimize customer downtime. Customers appreciate the staff's dedication and effort. One reviewer highlighted the exceptional customer service provided by Naomi, who personally followed up to fix a part issue and made the customer feel comfortable despite initial frustrations. Others noted improvements in the business, with recent efforts leading to better service. The shop was able to quickly repair a truck that had been incorrectly serviced elsewhere, turning a week-long wait into a same-day turnaround at minimal cost. Customers also value the knowledgeable staff, such as Antoine, who provided helpful advice on engine choices. Overall, the company is praised for its helpful, responsive team that gets customers back on the road efficiently.
The Parts service i got here was great, staff was knowledgeable. Seth was quick and polite.
February 2026
Great customer service by front parts counter. Clint help was very knowledgeable on what parts I needed for the job
October 2025
I love the people at Transchicago, the counter people at the Gary location are very knowledgeable and helpful. Especially Zack, i can always count on him to help me in a timely fashion.
