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December 2023 by Ryan Smith
I can't say anything bad about this okscecgĝyÿtÿ
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October 2023 by Steven Rosbury
Zak was a joy to work with on our new home. The progress in their deals and closed out new home models was great for our needs. I had enough left over to make a workshop/man cave.
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October 2023 by Zeena Scene
If we could give 0 stars we would!! Spare your money and sanity and go elsewhere! Salesman Joe Kruer and project manager Chris are a joke. We purchased our home during manufacture changes or some kind of excuse along those lines. The layout and color package of the house we walked through and fell in love with and agreed to buy was all changed and we had NO say or options. We were showed the changes on a blueprint which didn't show all of the many changes. By the time we got to walk through the new house, it was already made in our name and sitting on their lot. Oh AND they forgot to install an entire window! The whole experience was terrible, it took us 9 months to get the keys to our place and the month we've been in here has uncovered nothing but problems. We are stuck with a place we aren't 100% happy about and is not what we originally signed up for. Talking to Joe has been a waste of breath, anything we asked of him he didn't do and we had to go around him. He would not return calls and his inexperience with technology caused a lot of errors that should not have happened. There is no reason for that amount of inexperience from a salesman, he needs to learn/be taught better. The maintenance man, Pat, has done his best to smooth things over, he has been the only good experience we've had.
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October 2023 by Alexandria Wiedmeyer
Unfortunately we did not get a very good salesman. Everything was fine up until we spoke with him on the type of loan we wanted. I tried emailing, and calling to get an update and nothing. It's disgusting that people are still so judgemental without knowing the reason. We will never do business with this location, and probably not any clayton homes.
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September 2023 by brandon gregory
Christopher Starr was amazing and very helpful definitely helpful with every question we had you gotta come see him
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September 2023 by Audie Hannel
We've been in our home almost a year now. Joe called to checkup on us from time to time for awhile after we moved into our home. Pat in maintenance and his team have been out to fix minor issues, always in a timely manner and always with a smile on their faces. My husband and I went to Clayton's at a very stressful time in life and they greeted us, our very small children, and my father with such great care. As a first time home owner, I'm very appreciative to this entire team and how they have treated us all. Kindness, understanding, and a little human dignity goes a long away. And I'm not afraid that if I needed Pat or Joe or anyone in that office, even after our warranty is up, that they wouldn't do something to try to help us out. Thank you all for great customer courtesy and caring attitudes.
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August 2023 by Larry Knight
The sales people there are helpful and nice to work with! But on the other hand the service not so good on repairing stuff somethings they did good on but there is alot of things that should have had been replaced not repaired I wouldn’t recommend buying a Clayton home if trim comes off because the nail gun goes through the trim it’s not covered under warranty that’s bologna
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May 2023 by Mandy Field
Great company to deal with. We dealt with Christopher Starr. Great fella, patient with us and helped us along the way. Helpful as to helping us what we were looking for. Definitely recommend them for buying a new house.
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March 2023 by Steven Pittman
This is the best place ever they have some of the best houses ever!!!!!
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February 2023 by Sarah Wayt
Clayton Homes is one of the best experience I have ever done all the people in their office sales department service department and maintenance department was amazing Maintenance department is always there as soon as you call to make sure the problem is fixed I give them 100% every time you call their office they return your call very quickly and they are on it
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September 2022 by ryan ware
Kelly is a great guy, super helpful also very detail oriented and try’s to really knock off all your wants/needs. I’d highly recommend reaching out to him for your sales needs. Iv been to several other locations and no one was as helpful and treated us like he knew us forever!
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February 2022 by Lloyd Brooks
Would not recommend. Everyone is nice enough (the service manager Pat being the exception). However, if you have options: do your research first. Otherwise that "beautiful quality home" you think you're buying will end up being the "oh that pipe is secured with a zip tie" "why are my light bulbs just popping and not throwing a breaker" (which the service department will try to send out someone who isn't actually a licensed electrician unless you REFUSE) and "oh okay all my drains are now flooding because no one ran a pipe when it was installed" and just don't even look at any cosmetics because that service manager Pat will tell ya "well welcome to being a home owner" as you're literally doing the walk through inspection. Also, when they say they DONT paint, understand you WILL need to repaint your entire home if you don't like unfinished painting and splotches all over the wall. First week in my home I've had to have HVAC (heating not working), electrician (lights randomly popping and flickering), AND a plumber (all sewage backing up into home you've been in 1 week) out. Only leaving 2 stars because again most everyone has been kind. Would not recommend as a place to purchase a home though.
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August 2021 by Kara Southers
Saw a lot of beautiful homes there. Wish could buy them all.
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March 2021 by Ash Glotzbach
The sales staff is amazing. We had Chris and Joe working on our sale and we've been living happily in our new home for about 3 months now. The only massive problem I have is that we've contacted the maintenance department there about 5 times now and they refuse to call us or come out to the house to fix anything. We have multiple things that are messed up in our house and they just will not cooperate with us. Who knows, but 2 months of silence makes me mad. I'll bump this rating up to five stars once they fix our issues.
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March 2021 by Dina Short
The salesman was so rude like I was bothering him. Maybe if I drove up in a expensive car and clothes he would have given me the time of day. Well guess what you just missed a cash sale. I will NEVER be back or recommend them
