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June 2023 by Saundra Bottom
Horrible...phone tag for days, all they had to do was be honest and tell me if they couldn't help me . Instead they lost all copies of my papers. ...and didn't
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May 2023 by Lisa Mulligan
I just dropped off my taxes today. Ask me tomorrow!
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August 2022 by Julian Longest
First and last year I will be using H&R Block. Wanda was my tax “pro” if that’s what you call it. I came in and told them I was missing a W2. After weeks of no communication or contact I finally reached out multiple times, and in the end I had to get the W2 myself. Even after sending everything needed and had all my W2 forms days went by and still nothing has been filed. I’ve heard everything from being in the hospital to being sick. Although I empathy for the situation, a corporation of this size should have other tax pros that step in to help finish my taxes. It’s nothing complicated literally a few W2 forms and I’m claiming my kid. Worst experience I’ve had in 10 years, AND ITS NOT EVEN TAX SEASON.
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August 2022 by Trenady Shaw
Terrible communication, haven't recieved my tax return months later. Was told they charge the same amount every year, then got overcharged asked about it and they said they would send me a reimbursement and never did.
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April 2022 by Arlene Rodewig
my tax preparer is very knowledgeable. Also nice and friendly. Her name is Wanda Fell.
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April 2022 by Lisa Walters
Extremely helpful fast and accurate.
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February 2022 by thatcamrykid 12
turns out i was missing a W-2 form, they didnt bother to call me to let me know i was missing documents. Tax pro was rude, ill be taking my taxes elsewhere from now on.
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April 2021 by Robert Thurman
Friendly and competent people.
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March 2021 by Kristen Koehler
Staff is always friendly, and all questions are always answered. Appointments are speedy and convenient.
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March 2021 by Jesse Wendt
Friendly knowledgeable staff
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February 2021 by Marcia Dodge
The preparer was helpful and was wonderful.
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February 2021 by Barbara Anderson
Very kind and helpful
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July 2020 by Shelley Watts
Very competent and professional and friendly.
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May 2020 by Steven Burns
actually respond to customer calls instead of saying they will call back then blowing them off for 30 days.
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March 2020 by dallas hollrah
Friendly, helpful, and professional personnel.
