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“With less than a week until Christmas, my close friend in Canada paid $76 US dollars for expedited parcel, just to send my family's gifts. When it didn't arrive when her tracking number notified her it had arrived, giving exact time and date, I called the Shivley post office. The nicest gentleman answered immediately, helping, to find this package was stolen off of my front porch when delivered at 7:18pm. He was so kind and caring, and told me the process I needed to follow.I'll probably never get thos important package, but it's nice knowing my local post office will kindly look into things, and show compassion.”
“I had a delayed / missing package that was supposed to be 2-day. Not sure her name, but a lady at this office (maybe Robin?) not only reached out to where it was last scanned, but followed up with me and went above and beyond to help me track down an important Christmas package. And to top it off, she was so kind and made the experience so much better!!!Now that is amazing customer service. Thank you!”
“Great bunch of folks. If it's raining our Carrier always brings any packages around to the covered back deck. That's definitely over and above what is required.”
“I have lived in New Salisbury 51 years and worked at New Salisbury Post Office 15 years. I always loved the people I worked with. And when I retired our Post Office always had the best of the best people working there. I love to go to the Post Office and talk to the girls. Makes my day. We are lucky people to have a Post Office like we have. Bernetta Tyree”
“Every employee at this post office is very nice....all of the time. They go out of their way to please their customers. They are awesome! Thanks for all you do for our small town.”
“Friendly, competent postmasters provide excellent service. Slightly off the beaten path (US – 150 and Paoli Pike on the grounds of Mount St. Francis retreat center) but worth the extra trip.”
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“My wife and I went in to apply for a passport and Milissa was great. Fully explained everything, did our photos, we signed and paid - all done in under half an hour. She even told us what to expect in the three mailings we’ll each receive and approximately when they’ll come.”