Interra Credit Union is a local credit union with many long-term members. Some reviews note very friendly, helpful, and efficient staff, with good service in Spanish. Members appreciate supporting a local institution over a large bank. Specific positive experiences include helpful assistance setting up business accounts and straightforward, professional service from agents. However, other reviews express disappointment, stating the credit union has changed. One member cited a significant error in receiving the wrong pre-approval letter for a construction loan, followed by unresponsive communication, which forced them to use a different lender. This was given as one example of how they continue to disappoint some established members.
