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April 2024 by Tanner Grove
The tables were a bit dirty but staff was very friendly. They could try to improve on their speed but food was good so. ?
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April 2024 by Richard Gingerich
Either it's a longggg wait or than they say they're closed
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April 2024 by Lisa Petoskey
customer service on point?
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March 2024 by Sonia Carroll
Steak and shake is still a good place to eat except for you have to order from the box machine computer things not very
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March 2024 by Scott
I can't believe they are asking if customers would like to leave a tip before you even get your order in. Here's a tip for any dine in customers, stay in your vehicle and go to the drive thru if you really want the food. They were giving away shakes if you filled out a short survey with Web address and code at the bottom of your receipt, wouldn't you know it? My receipt didn't have the web address and code. I wonder if it's because I didn't give them a tip. And why should I give them more money? They won't even take your order anymore or even pour your drink, which btw is not free refills anymore. Still when I asked about my receipt not have any web address and code to fill out the survey the lady passing out the shakes ave me someone else's receipt. So I tried it and wouldn't you know it? It had been redeemed already. What is wrong with this store?Anyway... Stay in the drive thru if you don't want to be disappointed ☹️☹️☹️
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March 2024 by David Wells
Great improvement since last visit keep it up!
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March 2024 by Jalena Hardesty
I love the new management here. It was an amazing environment and the food came out fast. They helped me when I had questions.
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March 2024 by Brayden Hixon
You might as well go here instead of Ruth Chris, this place is where it’s at?
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March 2024 by Jennifer M
Good and quick service. Love that they're open late. Worker st the Drive thru was helpful and had good recommendationsKid-friendliness: Definitely kid friendly
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March 2024 by Janisa Adkins
Looks so much cleaner..!
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February 2024 by Jen Lambert
The people that work there r very
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February 2024 by Jorge Alba574
Great food!!!! They are always fresh made whenever I go to dine in or out keep up the good work :)
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February 2024 by Eric Johnson
Good service and good.
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February 2024 by Dale Bontrager
Tables dirty. In fact overall the dining area was dirty. Slow service. Hard to get anyone's attention if something was wrong.
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February 2024 by Summer Stevens
The tables and floors were disgusting. The sandwiches me and my family got were soggy and barren unless you ordered extra extra condiments and toppings and when we asked to pay for more we were told no. We're almost done eating and still haven't received our shakes (typing this while we're dining.)
