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November 2025 by Drew Axtell
I've been shopping at John Hall's True Value Hardware for 30+ years. They are always helpful! From buy painting supplies, to electrical wire to plumbing supplies!
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October 2025 by chris blevins
I don't know what happed to good customer service theses day but you won't get it here the employee that was waiting on us was really rude and she kept watching use like we're going to steal when it was the total opposite we spent x amount of dollars.
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June 2025 by Sam
They are always very helpful, and have a wide range items for a variety of projects and repairs
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April 2025 by STEVEN WILLIAMS
I go to Lowe’s instead
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April 2025 by Dana Miller
I like this place.Someone always try to help with what you need.
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August 2024 by Pelusa Woman
Treat me like garbage once, and you're having a bad day. Multiple times, and you deserve whatever is coming to you. There's stuff available here that no other store has, and some staff are very friendly and helpful. Other days, other staff, are very argumentative, nasty, and gaslighting. You're looking for something you bought there before, and.. "No, we don't have that, never have; there is no such thing". "I don't even know what you're talking about." Show them a picture and tell them all the big box stores have it, and... "Oh no, probably not (ha, ha, chuckle!)." Finally locate it on the shelf, and they argue because they call it something different than Menard's, Lowe's, and Google. Told him I just came from Lowe's ESPECIALLY to buy local, and he says, "Thanks, that will buy me a cup of coffee". A couple of real jerks. Lowe's treated me wonderfully today. Hmm, where do you think I should shop? ?
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May 2024 by Matt Vukovich
Jeff went above and beyond! He even helped us install some parts!
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April 2024 by bryant Hoeckelberg
Fantastic staff. Always willing to help!
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January 2024 by Daniel Vines
A superior customer service experience and the exact key blanks I needed for them to make copies of my sets.
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November 2023 by John Holbrooke
Always have what I'm looking for and they're always very courteous and helpful...!... AWESOME!
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September 2023 by Andrew Hershberger
A small hometown hardware that somehow still has practically anything you might need (or the means to get it), and friendly staff with the experience and knowledge to guide you if you need help. John Hall True Value is the kind of store any community ought to be proud to have and support!
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August 2023 by Jennifer Hoff-Schillaci
Super helpful staff. Menards sent us here because they didn't have the bolt we needed. We found everything we needed to complete the job. This store has everything a hardware store should! And trains! Everything is well organized and tidy. The store looks small but they make great use of their space and have tons of things from seasonal items to standard hardware and more!
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August 2023 by Dan VanMele
Very friendly service and good selection
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July 2023 by Chris Huffer
It has great trains in there…the only trains in Goshen I love and appreciate…but it is an amazing store
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June 2023 by Christine Nicole Ferris (Trustee Training Services)
This hardware store has an amazingly huge variety of items. All the staff are very friendly and helpful. It’s a really fun place to shop even if you don’t have anything on your “list”.