Advance Auto Parts is highly regarded for its helpful and knowledgeable staff. Customers appreciate the professional service provided by employees who are willing to answer questions and check their vehicles thoroughly. One staff member was praised for checking a car’s battery and alternator, advising a drive-around to ensure proper charging, demonstrating expertise and patience. Another employee replaced a dead battery in cold and rainy weather, performing the task with a smile and care. Customers also mention friendly interactions, including compliments on personal items like earrings, which added a personal touch to the service. The store is known for its quick and accurate assistance, such as scanning a check engine light code and providing the correct part at a good price during a lunch break. Overall, customers love shopping at this store because of the helpful employees and quality service.
