Advance Auto Parts is highly regarded for its helpful and knowledgeable staff. Customers appreciate the professional service provided by employees who are willing to answer questions and check their vehicles thoroughly. One staff member was praised for checking a car’s battery and alternator, advising a drive-around to ensure proper charging, demonstrating expertise and patience. Another employee replaced a dead battery in cold and rainy weather, performing the task with a smile and care. Customers also mention friendly interactions, including compliments on personal items like earrings, which added a personal touch to the service. The store is known for its quick and accurate assistance, such as scanning a check engine light code and providing the correct part at a good price during a lunch break. Overall, customers love shopping at this store because of the helpful employees and quality service.
Great people that work here and they even helped me figure out a solution to my problem and got me back on the road
July 2026
Leave it to Ken & Bob - the Advance Auto professionals of Granger! These fellas have always been so kind, helpful, and detailed when it comes to my auto part needs. I'm incredibly grateful for their expertise, assistance, and knowledge. My car wouldn't be the same without them and their help!
July 2026
I had a problem with my battery and they took care of it right away. Very professional and trustworthy
