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October 2022 by Di As
Rude never came again…
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October 2022 by Andrei Proca
Crazy working
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July 2022 by Kelly Neubauer
Always great customer service
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January 2022 by Megan Hill
Unfortunately, I am very disappointed with this company. ? We we’re originally going to purchase our entire lumber package at Big C Lumber, until they quoted us 18k dollars more than Martin Truss Mfg. When questioning why they were almost twenty thousand dollar more, they simply stated that they purchased the wood during Covid and were not going to lower their prices like everyone else in the area. Ouch. On November 22, 2021 we were told that production was only out TWO weeks for the Trusses. So we went ahead and ate the money we would save elsewhere and ordered just the trusses with the impression that they would be done in two weeks, as promised. It’s now January 2, 2022, SIX weeks and we are still waiting on our trusses. This is absolutely unacceptable. As you can imagine, this has put a large burden on our framer who has a half finished job at our site and is backed up on other jobs now. Not to mention, the snow shoveling and squeegeeing we have had to do ourselves to try to keep the subfloor and concrete from getting completely ruined. (I understand that’s part of being your own contractor) Im just extremely disappointed in the lack of communication and way we have been treated throughout this entire process because, we are our own general contractor. I definitely would not recommend the headache this company has caused us to anyone.
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March 2021 by Jack Frost
Lots of great people and a lot of wood for all your building needs.
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October 2020 by Greg Wisinski
Ordered lumber at noon and was told it would be deliver within a couple hours, so I paid my crew to stay. Five o’clock rolls around and no lumber, so I send the crew home. I get a call at 6pm from them to tell me their on the way, I tell the driver that we ended our day at 5.I get a call this morning from Mark at the Granger location to tell me that they won’t deliver the load and I can come pick it up. Lmao! Good luck guys you just lost thousands on a new construction.
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October 2020 by Greg W.
Ordered lumber at noon and was told it would be deliver within a couple hours, so I paid my crew to stay. Five o'clock rolls around and no lumber, so I send the crew home. I get a call at 6pm from them to tell me their on the way, I tell the driver that we ended our day at 5. I get a call this morning from Mark at the Granger location to tell me that they won't deliver the load and I can come pick it up. Lmao! Good luck guys you just lost thousands on a new construction.
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October 2020 by thomas tidwell
The store feels like it is filled with your preferred side of the family behind the counter and scene! :) They have a great variety of helpful knowledge, building supply needs, and of course top quality tools!
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September 2020 by Stephen Lavelle
Great product and awesome customer service.
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January 2019 by Jason Gean
Our Company purchases the majority of our supplies from Big C locations. The in store service is always great and jobsite deliveries on time.
