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April 2024 by Bill Tusin
Great experience at the New Balance store today! The staff was super helpful and really knew their stuff. Got fitted in no time and out the door with my new shoes. Highly recommend!
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March 2024 by cindy smyser
I had a great experience at the store. It was my first visit here and I was impressed with the care I received. Anna was very professional and helpful. I would recommend to anyone looking for a great shop to stop in. You will not be disappointed. Thank you Anna for your help today.
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February 2024 by Daniel Holderman
Great teamwork at this location I have many feet issues and New Balance team measured and successfully measured and delivered the best shoes for my wife and I.Very professional team.Thank you Matthew and his team
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October 2023 by Vicki Connon
They were very helpful. They measured my feet and found perfect pair of shoes
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August 2023 by Joe Ousley
Purchase 2 pair of shoes on 8/5. Staff was awesome. Found my size and fit me with a comfortable shoe, so I bought 2 pair. I would tell anyone to go visit the store and try on the shoe of choice. I give them 5 stars for excellence! Joe Ousley Warsaw.
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July 2023 by Jenna Spalding
We had the absolute best experience with Tyrique. He was incredibly knowledgeable and made shoe shopping for our two boys a pleasurable experience, we've never been able to say that before. We will definitely be making the one hour drive there again to shoe shop with Tyrique for our boys. He was so thorough and and his style and sizing suggestions for each one was 100% correct on the first try.
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May 2023 by sean H
Tyrique was very helpful and my shoes are great
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January 2023 by Hutchen Upshaw
My son needed shoes to fit around his braces and i felt like they brought every shoe from the back till we got a pair that was perfect. It was also few mins till closing and they acted as if it was alright and still provided great customer service. That also made me buy a pair for myself and my girlfriend also...
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September 2022 by Shamira Wilson
I wanted to buy two pairs of shoes today for my friend and I but we were very uncomfortable the entire time we were in there. Employees just stand there and stare at you the entire time. It was not a pleasant experience so we left and got shoes elsewhere. Will not be back.
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September 2022 by Willa Pankey
I want to thank Angie for a great pleasant shopping experience today. Thank you Angie ?
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June 2022 by Carol T.
I drove my 80 year old mother an hour to get her shoes before she had hip replacement. She wears narrow shoes and New Balance has always fit her well. The female associate was not helpful but also rude. It was as if we were intruding on her space. She did not offer anything to us. We found shoes which she liked but were told there were none in stock and this lady never offered to order us the ones in the correct size. Just deplorable customer service. Never coming here again!
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May 2022 by Aaron meyers
Fiancé was in need of a new pair of shoes something fierce. Matthew was quick to check on us and helped her pick out 2 perfect pair of shoes. Extremely wonderful transaction. Best new balance store we’ve ever been to. We were in and out in under 30minutes which never happens at any of the stores we’ve been to in Oregon and Washington state.
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April 2022 by Tori Penny
Staff were very friendly and helpful! First time shoe shopping that I was embarrassed about my feet! Will definitely give them my business again.
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March 2022 by Steph D
The manager helped get the perfect shoe that fits comfortably with my inserts.
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August 2021 by Louis Laroche
Seems short on inventory. Had to order my mosel on line.
