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January 2024 by H
Car was still horribly dirty after. Reached out online and they never responded back.
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October 2023 by Stephanie Meuzelaar
This is the best place to get a car wash! I’ve made it my go to place for years. I love that it is self service but today I had the good fortune of meeting Jose. He provided me with amazing customer service when he saw my car was covered in splattered berries from a tree. Jose informed me that I should spray my car down first in order to help remove all the berries. He sprayed down my car for me and then had me run my car through the wash twice. I am so grateful for his help. Great service and my car has never looked better!
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July 2023 by JF Tidwell
If you want to just wet down your car but not actually wash it, this is the place to go. May be the worst car “wash” in the area. Steer clear.
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March 2023 by Hazel Bowling
It did a great job washing my car. Very affordable. I got the best wash. It's well worth the money.
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March 2023 by Gary Hall
I paid $4.00 for tire shine and the results appear to have done nothing, as the tire sidewalls are still dirty.
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February 2023 by Lynne Switalski
Washing unit had less pressure than most and car wash and rinse were only adequate. They had two sweepers and one was out of order.
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January 2023 by Kyleigh Krutsch
I am really disappointed with this car wash. I paid for the best wash and it barely cleaned my car.
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January 2023 by Top G
Did not dry the car, soap still all over as well.
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November 2022 by Sarah Marie
Everything is more expensive at this one... welcome to Granger ?Must update as their customer service has been far superior. Thank you for great experiences and always "making things right" even while incurring some business limitations. Love the new plate readers!Thanks, Jeff!!!
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October 2022 by Bridgette Greene
Warning!!! Their monthly pass has changed. No longer a code, but a recurring charge that you need to use the website to register a license plate number. Entered requested information and.....nothing. I also suspect it duped me into a monthly recurring charge. Car wash was never that great, but was inexpensive and I could share the code. No more. Won't be back.
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October 2022 by Bridgette G.
Just don't. Wash prices have gone way up, but still gets stuck going into dyer. Now you can't share a monthly wash code, and it appears to be a monthly subscription....only it is not spelled out that they will charge you monthly until you cancel. Tried to register on website to cancel, and it doesn't work. Also I don't appreciate the higher price at the Granger location. Just go to Mike's or Drive and Shine, please! Update... I was hung up on by a customer service rep named Ashley, when I told her I would not be paying for a 2nd car and would like to simply pay for the $9 basic wash and be refunded the remainder. I called back asking if we were disconnected. She denied hanging up on me and said we must have gotten disconnected. She said this review was very "hurtful" and requested that I take it down. I said it was honest and I would not. She hung up on me again!
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August 2022 by Trent G.
Don't try using the vacuum they have before you wash. The guy will watch you through window as you sweep. Once you get the first floor mat done he'll flip the breaker. The first time I thought, ahh must of just cut out. So tried it again, sure enough, I saw him spying on me. He disappears and cuts power. Guy creeped me out then turns out he is just an a-hole. I have gotten plenty of washes there, and let me say the dryer sucks. No car wash dryer is perfect, but I liked that place because I could vacuum then wash so I could drive after to get it dry. I guess not anymore!
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July 2022 by Tammy Reid
customer service was the only good thing about this car wash...Really disappointed with this car wash. I paid for the best wash and it barely cleaned my car. Called customer service, got a free code to go back thru and car still came out dirty, tire shine was dirty and only covered some of the tires. I was given 2 more free codes but what's the point. I would have rather had a refund of my money so that I could get a good car wash elsewhere.
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June 2022 by J B.
I have used this wash for several years but I'm done, done, done!!! They raised their prices again, you can no longer take different vehicles on a monthly pass, the guy who works there has yelled at my wife and two of my kids at different times, if you use the vaccuum before the wash he will flip the breaker and turn it off, and you're lucking if you don't get stuck by the dryer, Overall the wash sucks but I am cheap! Since it is no longer cheap I will spend the money and buy the multi-wash books from Mike's. Much better wash and they are nice to you!
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June 2022 by Zachary Edwards
Soapy Sam’s is a great car wash they have great customer service Jose helped me today he also had me remove my hedge before I went in that was a nice reminder or I would have forgotten they just updated all of their things inside also all-around great car wash.Services: Vacuuming
