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February 2024 by Laurie Zande
Very friendly and reliable
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February 2024 by Jimmy Fleshman
Branden was the technician that came out to service my RO System and water softener. He was professional, kind and efficient.
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January 2024 by Ryan Callahan
Came out to our new house and explained everything well. Came up with a great solution to issues
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January 2024 by Mary Low
Thank you Spencer's for installing a new water softener and iron system in our home. I cant thank you enough. Your tech was awesome and answered all my questions. I wont be forgetting the water softener salt at the store any more with your water softener salt delivery service as well. We highly recommend these guys. Thanks Mary
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January 2024 by Ron “Ronnie E” E
called them to service my softener. Guy comes out and looks at it and was clueless! Now I owe a 100.00 for nothing!! Why doesn't the phone service tell you they don't work on them?? The guy here said because the guy in the office was young, I didn't hire him. Need help dont call this place, its a scam!! The whole idea is your system is not reliable. the guy That comes out, does not bring a flashlight or any tools., he just tells you they don't know much and buy one for them if you dont its a 100.00. They guy is a salesman NOT a service person.
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January 2024 by Adam Randall
Did a great job on my water softener a few months ago and gave me the best price. Replaced my ancient softener with a better model that has been great so far. Thanks!
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January 2024 by David Hammang
Absolutely phenomenal service! Fast installation of a new water softener to replace my old one. Very patient with answering my questions about the new system. Left the area very clean when they were done. Price was very reasonable. Would definitely recommend them to others.
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January 2024 by Terry Scheibelhut
Always great service. Water is delicious and healthy. Nyla is a wonderful replacement for John who was awesome. All your drivers are wonderful ! Nyla even called before she came, Nyla is a keeper, kind, considerate, hard working and on time. Give her a bonus ! We appreciate this company for our water and salt needs and they take good care of us ~ just like family. We will always get our water from Acme / Spencers. They are the very best. Thank you for many years of great service. You are all a great team and company.
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December 2023 by Chris Anonymous
Just used this company for the first time and they have been excellent from ordering to delivering. They are very quick to respond if you have questions and it seems they will go above and beyond to help. I’d highly recommend this company to anyone looking for water needs.
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November 2023 by M
I have had Spencer's service for two months. It's been nothing but problems. The first delivery the guy put that I failed to leave my bottles out so he didn't deliver anything... I'm a new customer so yup, no bottles... you have to give them to me first! Then the 2nd time they were supposed to deliver the guy charged me a fee saying that they attempted to deliver but my bottles weren't out. That's a lie as I have security cameras on my property and never did a Spencer's rep come by and I have footage time and date stamped of the bottles on my porch all day. I called and asked why they charged me a fee when they never came out and that I've been out of water for a week. Theguy didn't seem to care and showed no urgency in their mistake. He instead defended his driver as if I was lieing. Um sir I have security camera footage, what more can you ask for. The bottles were there but no rep. I asked how soon I could get water given the situation and he said he didn't know. Not to mention hidden fees they had several opportunities to go over! So I cancelled and again he showed no care or concerns with the fact I was cancelling. I called Hawkins and they have much better customer care, next day delivery and no mins. All around much better company then Spencers! Now 3 weeks later they still hadent processed a refund on the container deposits I had to pay. They didn't plan on it either. I had to call and complain about that again. Awful company! 0 stars!
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August 2023 by Geeof2
My mom has used the water dispenser with 5 gallon bottles for almost 2 years. Recently she had some issues with it and both Jason and another employee went to her house and tried to fix it, when that was not possible, Jason came out on a Saturday and replaced it. Highly recommend Spencers, very professional.Thanks for taking care of my mom, and your great customer service.
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August 2023 by Mandy
Thanks to Spencers Soft Water we had rusty water from our softener that worked part of the time. Now we have clean soft water. They came out installed a new system when my husband wanted to repair our old water softener that wasn't repairable.
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August 2023 by Sara Dallmayr
We called Spencer's on Wednesday and by Friday afternoon we had soft water. Old softener is gone, and the tech even noticed our dryer lint hose was detached and put it back together for us. Very professional and great staff. Very thankful!
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March 2023 by Howard Andrews
Call Spencers soft water for your next quality reverse osmosis system and water softener. Dont forget the salt delivery. They are the best town.
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February 2023 by Sandy Brown
Excellent service and delivery. Very kind, courteous, and professional. Highly recommend!
