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May 2023 by Google user
Never on time. So very frustrating when they send a text and then you get there and it’s not ready.
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December 2022 by Rebecca Roach
It would be a great place to start a drug store. Customer service us EXTREMELY slow. And NOT friendly.
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May 2022 by Karey Havey
I absolutely cringe having to go to a CVS one overpriced.2 a employee at the Greencastle store made fun of me being skinny still had her job afterwards and then today Sam back in the pharmacy wants to tell everybody my medical problems I had to ask him to lower his voice so unprofessional
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December 2021 by Terr J.
Any time I've called I've been placed on hold a long time. Today I waited 10 minutes and gave up. That's poor customer service. When are they going to put a Walgreens in this town?
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September 2021 by David S.
Been to drive thru 3 times this week to pick up pharmacy. I keep leaving because of how long it takes. At least 15 min per car, always 8 cars in line no matter when you go. How long does it take to get a bag, check in computer and hand bag. Hope whoever is working the drive thru makes less money than Mcdonalds workers because they could do much better and do. The manager needs to find a better way or quit.
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August 2021 by Jerod W.
If I could give negative 5 stars I would. I have never been to a more terrible, disorganized clusterFU$& in my life! They are terrible! One time I went to just get some vitamins and no one was there. I literally had to scream and yell to get someone to take my money so I could leave. Another time I was there for prescription and they lost it and the scripts if 3 people in front of me in line. Then when I call I ALWAYS wait on hold for at least 30 mins. This store is by far the WORST CVS I've ever had the displeasure of venturing into!
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April 2019 by Missy M.
Absolutely horrible service! They are always losing my prescriptions only to tell me they didn't receive them. If two are sent at the same time how did you receive one and not the other? They constantly have to back order medications which causes issues with insurance. The pharm techs are rude and generally act as if they have better things to do than assist you. I bought Easter candy for my nieces and nephews and am a larger woman, the cashier actually said to me "hopefully that lasts until Easter " I was humiliated. I will never go back.
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December 2017 by Indy Car Source
Good place to get your drugs.