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March 2024 by Dan
Switched from cvs and I am very happy with this pharmacy
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October 2023 by Amber Custis
3 prescriptions called in at 830am this morning, text saying they are ready. I get here at 5:15pm and they tell me they aren't even filled yet! This is the 2nd time this has happened. The techs are rude, service sucks, they never answer their phones, and never have anything in stock!! I'll be transferring somewhere else!
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October 2023 by James York
Prescription called in by Dr on a Friday wasn't ready for pickup until Tuesday. Manager and some staff are very rude. You have to call about any called in or faxed prescriptions or they won't ger them ready for days.
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October 2023 by Kamorah S.
I went in today to pick up a simple set of BD 27g needles which I had called in the day before and was told they would be ready by noon yesterday. When I went to pick them up, not only did they not even give me the right prescription first, but they had lost the actual prescription for a bit. They found it, and they were apologetic, but the fact that they had well over 24 hours to get it filled and they didn't do it until the moment I got there is ridiculous. I understand being busy, I don't understand not having something done way after it's supposed to be done
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September 2023 by Rachael Akins
This place is amazing especially the pharmacy everyone in there is so on top of it. They always have my meds ready on time not only that the grocery store clerks are there to help every time you need them without a doubt they are very sweet people. I love that about living in the country. It’s such an amazing place. I’ll definitely be visiting the store on a regular basis as I already do.
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September 2023 by Tommy Landaw
These tech's and the pharmacist's are the most attentive and helping in the business. I came from another pharmacy due to them being out of my Med's at fill date. Thank you for not having them. I found a better pharmacy....
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August 2022 by Lou Ann Wager
Very accommodating and very friendly staff!
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June 2022 by T R
Literally the slowest Pharmacy on the planet. Prescriptions can be called in 6 hours in advance and then you wait on their long lines only to find out that they still don't have things ready. And then when you question how you are prescription could possibly not be ready by then, all of the pharmacy technicians have massive attitude problems. I would use any pharmacy in the future before I go here again.
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March 2022 by Warren Smith
Place is always crazy and extremely busy. I've noticed that in Greencastle that all place here are overloaded. This town I'd getting too big for it's britches.
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January 2022 by Mary L.
I know times are tough and people are shortstaffed. So I decided to order a very simple chocolate cake with white frosting double tier with piping. I didn't ask for it to be decorated other than the piping I didn't ask for it to be on short notice I gave them two days. What I got was a quarter sheet cake. This is for my sister's birthday. Very disappointing.
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January 2022 by Sydney E.
Goodness gracious whatever you do do not get your scripts filled with Kroger greencastle's pharmacy. Janet the technician is beyond rude and unsympathetic. I was trying to get a script filled for ibuprofen after having my tonsils removed & she took it upon herself to assume what script needed filled and caused an entire scene saying that my script wasn't ready yet because she was looking at the wrong one. Talked down to my mother and when I called and asked to talk to the pharmacist she told her pharmacist that I was rude and had an attitude. If you don't want to work in customer service find a new job... there are plenty hiring! For Krogers promise of feeding the human spirit she is not a good example. Beyond disappointed & frustrated with the service I experienced.
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December 2021 by Chad Buddle
Slowest pharmacy I have EVER been to in my entire life. I thought Kroger's was the better place to go until I started going to greencastle. Giving them a very bad name to say the least .
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July 2021 by Phil Rumley
Every time I go to pick up a prescription whether it be mine or for my children it’s never ready . It’s always in process . 4 hours 10 hours or next day after doctor calls or sends it in , it’s never ready . People’s lives are to short to set in line for 30 mins just for them to say it’s not ready it’s still in process .
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February 2021 by Ken Egold
I wish every day was Super Bowl Sunday! I had the store to myself and didn’t have to get road rage because of the stupid display kiosks restricting the flow in the aisles
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February 2021 by David Custis
Very helpful and very fast.
