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January 2024 by Kim Rich
Everything was great and my interaction with your service crew was extremely pleasant and professional. The only reason for the 4/5 was on my oil sticker...the date for next oil change was updated & recorded but the mileage didn't get updated. I usually hit the mileage mark before the date marker. I will have them change that when I come back next week. Thanks!
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January 2024 by Ronnie Smith
Alex my salesman was not pushy and was very aware of my price limit! Rick the Gm of the business I think, found and took care of financing!
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October 2023 by Robin Wilson
We love working with Yorks. They are helpful with everything we need. We have bought all of our vehicles from yorks over the years
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October 2023 by Christopher Deakins
Work is thorough, accurate, staff friendly and accomodating, waiting area with coffee and wifi is a huge plus!
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September 2023 by Dave Wilson
Very clean facility, Professional and courteous staff. Enjoyed our visit.
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August 2023 by Whitney Gray
Sales team Josh helped so much with getting us into a new vehicle always answering any questions we had. Finance team worked very hard to get us the best price, payment and coverage possible. Thank you all for being so kind and helpful. We love our new suv!!
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July 2023 by Michael McAllister
My check engine light came on so I brought my truck in for service. My truck is still under warranty. I was told that something had apparently been chewing on the wiring. The service person said it would be almost six hundred to repair. I assumed he hadn’t looked to see that my truck was still under warranty. When I picked it up they said it would be 564 dollars. I asked how is that because it’s still under warranty. He said rodent damage is not covered. I said since when? When I bought my 2011 Camaro and a month later something chewed through the wires on it, that was covered. The technician at the time told me it was fairly common because GM used a peanut oil derivative to coat the wires when they ran them. This time the tech would only say that rodent damage isn’t covered. So GM creates the problem by using something that attracts animals but now won’t cover the fix? That is a bunch of bull! I am Livid!
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July 2023 by Richard Schwegler
I was charged for an oil change that didn't happen. The reason why I say that is my oil life was not reset and no sticker in the windshield. Less then impressed
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July 2023 by mark moody
They have dropped the ball on our van several times, now the van is at york Chrysler in Brazil where they are doing 100% every thing possible to make it right!! However Greencastle York will never see any business from us again! It was a waste of time and money to trust that shop to fix an issue.
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May 2023 by Roger D. Jeffers
Sales person Josh was great to work with and answered all of my questions. He diligently would work with Sales Manager Richard to assist my many requested options. Very professional but down to earth no pressure sales people!!
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May 2023 by Karen Marchbanks
The manager and receptionist were very helpful and went above and beyond to help me out. Im giving it 4 stars because Jared in the service department was the rudest smart mouthed person Ive ever dealt with.
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May 2023 by Paige Sprunger
I just got the truck I’ve always wanted and I’m so excited. Mike Dixon is you’re ultimate go too guy !!! So professional and friendly. Thank you !!
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May 2023 by Danielle F.
If you are thinking about taking your car to York Collision in Greencastle Indiana, I would think twice I have had a simple bumper and Reese hitch replacement done on my 2018 Ford F-150 , and the shop got everything wrong! Bumper was crooked. My four pin light set up was not put back in place. They used aftermarket Reese hitch . And to top it all off , they have blocked me on their Facebook page to hide what they did to an unsuspecting victim. York Automotive in Greencastle Indiana is full of liars and crooks!
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April 2023 by Fili Morales
All the guys at the service desk are very nice and helped me with both my trucks. Oil change on a 2020, and a diagnostic on 2012 Chevy Silverado. Great service
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March 2023 by Rodney Griffin
Thanks Chrissie for all you done to put me in my new Chevy truck and thanks for showing me how everything works. I have nothing but good things to say about the kindness of everyone that works there at York
