PetSmart is a large retailer offering a wide variety of supplies for dogs, cats, birds, fish, reptiles, and small animals. Many customers find it a good place to find needed items, with a pretty good selection of food, litter, and toys. The prices are often less expensive or equal to similar stores. Customers love the frequent deals and sales. The store stays clean, which is appreciated. Services like pet grooming, dog training, and adoption are available. One reviewer mentioned their dog is always happy to see the groomer, who is careful and listens to concerns. The staff receives consistent praise for being helpful, friendly, and dedicated. Several stories highlight employees going out of their way to assist, such as helping to catch a lost kitten. The staff remains friendly even to those just browsing. Many customers have gotten healthy pets from the store and return almost every week. With the ability to shop online and pick up in-store, and a generally recommended location, PetSmart aims to meet all pet needs.
Emily did a great job with our pet. She always provides a wonderful level of customer service!
December 2025
The help was amazing but the three fish I bought died the next day
November 2025
Jessie had us do a fabulous workout today! Broken up into three parts, sweating like a pig but loved learning new moves and getting our sweat on!! Thanks Jessie
