Centra Credit Union was founded by eight employees of the Cummins Engine Company to provide a convenient place for saving and accessing low-cost credit. Its core principle of "People Helping People" continues to guide its operations, focusing on serving members and fostering strong relationships. As a not-for-profit institution, Centra returns profits to members through cash rewards, better rates, and lower fees. Members become part-owners of the credit union, emphasizing a community-centered approach. The staff is friendly and dedicated, offering various options to handle banking needs, including a video teller at the ATM that can perform many transactions. The branch manager and team are committed to providing personalized service and making members feel valued. However, some members note difficulty in reaching a live person quickly, highlighting a need for more immediate customer support. Overall, Centra Credit Union is recognized for caring about its community and prioritizing its members’ needs.
They are so nice and never rude when I have questions
June 2026
Customer service is awesome. The girls will always happily help you figure something out.
May 2026
Highly recommend Centra they have helped me from getting my auto loan to working with me when financial strain and hardship struck. I recommend Centra to anyone looking for a secondary or even a new primary bank everyone is super friendly and welcoming!
