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June 2024 by Regina Urrutia
The young man who served us was very friendly.
And he helped us with everything we needed.
Ángel R we give him 5⭐️⭐️⭐️⭐️⭐️ he is an excellent employee
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May 2024 by Aditya
Very unsatisfactory customer service by Justin
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May 2024 by Madi Purcell
Easy, quick, and friendly! I would definitely recommend coming here!
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May 2024 by Brandon Dobbs
This store gets better everytime I come in!
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February 2024 by Chris Jordan
Smith Valley team is so helpful! Great staff. This location has improved over the last year.
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January 2024 by Tooo Much heat
Bailey was absolutely AMAZING!! My phone was completely shattered and i was stressing out about not getting a phone. He walked me through my claim and how to set it up he was so helpful. He was very patient and wanted to assist me to best ways he could. He truly was the nicest AT&T associate I've ever met.
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January 2024 by Sydnie VanVolkenburgh
Not helpful at all.
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January 2024 by Kim Wilgus
Went in this morning with 3 others all wanting to upgrade all our phones. Bailey was quick to greet us at the door and take care of all of us at the same time. He was simply amazing to work with and so very knowledgeable. Won’t go to any other store in the future and hopefully he will be there. Great individual and would love to thank him again!
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January 2024 by M&E Global Trans Inc.
Just had some issues with a return and met with BAILEY in the greenwood location across from PNC BANK.He was very courteous and respectful and we all learned a lot meeting him .Id buy anything from him ,He did and absolutely amazing job.Definitely recommend seeing him for all your AT&T needs.Great job ? BAILEYTHANK YOU ?
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September 2023 by Gabe Wilhoite
Good employees, nice costumer service, easy to work with and great great AT&T deals.
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September 2023 by Corbin Culberson
The lady there was awesome and got everything figured out.10/10
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September 2023 by TABATHA HAMILTON
Went in last night due to an emergency phone situation and Erica was absolutely amazing. I had my sick 3 year old with me and she pulled up a show on a computer for her and let her watch it while we handled business. She was empathetic and just pure bliss. 10 out of 10 will go back to deal with her
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September 2023 by Tara H
Amazing staff! Candice is so patient and professional! Thank you so much.
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August 2023 by Reba Student
Awful experience, Lazy blonde girl with black glasses, says her name is "Erika". She is a TERRIBLE employee and does not belong in customer service. I've read other reviews describing her on here. She is creating quite the reputation, and not in a good way. I want everyone to go here and make it the busiest ATT so 'Erika' will have to work. Let's all ask for her to specifically help us and interrupt her tiktok.6pm, I walked in tonight with my son, we were met by a brown-haired woman and she said she could help us set up his new phone. -we forgot an item at home and had to come back. Around 6:30 we were met by a different girl named "Erika'. about 160-175lbs, sitting down, maybe 5'4-5'6, long blonde hair, thick rimmed glasses. She said "I can't help you set up the phone and link the watch, you will have to call ATT, my manager does not allow me to do that service". I said, 'they helped me last year' she said, ' well maybe they had a different manager and my manager told me to specifically not do this, ...you wouldn't want me to get FIRED would you?" I said, 'the other woman here earlier said she could help, and we just drove all the home and back, why wouldn't she tell me?", She said" oh THAT girl, she is terrible at her job," and whispers.. " she is super bossy and acts like a manager and does whatever she wants, she thinks she can do whatever.." I cut her off, "you shouldn't talk about your coworkers like that" she replied, 'well, sorry. I can change the SIM card for you but that is it". as she is changing the SIM card, I ask, "well, can I please speak to your manager?" she said, "oh, my manager? He just quit". I said, "well, how are you going to get fired by your manager because of his specific policy.. if he quit? Who is above your manager, I want to talk to them" She goes on, "well that would be the District Manager" rolled her eyes and went on to say" and there is no way you're going to talk to them, like, you can't call them on the phone". She said, "I'll give you a tip, you can go to Ibreakufix and they can do it for you but I can't help you". I said, "what is your name?" "Erika" she replied. I am sure she lied so I am offering the description. I called ATT from my car immediately and Gabby was able to find me another store and said 'there is no ATT policy why she can't help me and Gabby did not know why Erika would say that. I am going to call tomorrow and get ahold of her district manager. It's sad, she is the only person they can find to work there. gross.I went to the ATT by Greenwood Mall. Completely different experience. Justin set up my son's phone in 10 minutes."Erika" was AWFUL
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August 2023 by Megan Vetitoe
Awesome shop Erika helped me she was very knowledgeable, very helpful so so sweet
