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“Customer Experience Review for Jiffy Lube
Today, I visited Jiffy Lube for a routine service on my truck. As always, the service was quick, efficient, and professional—exactly what I’ve come to expect as a regular customer. However, this visit stood out for an entirely different reason.
When it came time to pay, I ran into an unexpected issue with my bank. The night before, I received a fraud alert regarding my account, which I confirmed as legitimate, but my card was still locked. Unfortunately, none of my other payment options worked either. Feeling embarrassed, I explained the situation to the service technician and asked if I could quickly run to my bank to resolve the issue. Without hesitation, he agreed.
I was able to sort everything out at the bank and returned about 45 minutes later to pay for the service. What really impressed me was the level of trust the service technician extended to me. When I asked him if he ever doubted I would come back, he said he trusted me because I was a regular customer and valued the relationship, just as I’ve always trusted Jiffy Lube for excellent service.
This experience turned what could have been a stressful moment into a positive one, and it reinforced why I keep coming back. The professionalism, understanding, and trust shown by the staff were exceptional. I would highly recommend Jiffy Lube to anyone looking for not just great service for their vehicle, but also great customer service.
”
“We’ve brought cars anywhere from a 2005 Lesabre to a 2021 Sonata to Milex for a wide range of services. We always get fast, friendly and very communicative service each time. After shopping around Greenwood for mechanics since 2024, Milex has consistently proven to be the best.
Reasonable prices as well, not the lowest you’ll ever find but certainly not the highest. Beyond worth it for the help we get.”
“We used Auto Glass Now for our auto windshield repair. It was a small chip that of course we didn't want getting worse, so they came out to our home and did it for us. Great customer service! We've used AGN 2 or 3 times now and will continue to use them when we need these services. Very solid people you can trust! Also, they make it an easy process from start to finish.”
7:30AM - 5:30PM
3115 Meridian Parke Dr, Greenwood
Auto Repair
“Very professional staff! Took my daughters vehicle in for a tire repair. From the initial call, squeezing us in without an appointment, and repairing the damage in less than 30 min at no charge. Will definitely use this location in the future.”
“I purchased rough country automatic steps and had them installed and Sam the technician did an excellent job. He explained to me how they worked and he was amazing.”
“Service seems to have went well. Went in for an oil change and tire rotation.
There were grease prints from the fingers/hands around the car from the tire rotation/oil change.
And it wasn’t cleaned. I noticed it when I got home. You guys are normally on top of the cleanliness upon leaving. But not this time.”
7:30AM - 5:30PM
155 Melody Ave, Greenwood
Auto Repair
“The smoothest in the best car repair I could ever ask for! Customer service was absolutely top-of-the-line and I loved the updates every day for the status of my vehicle! It was even clean and swept out and some spots on my car were touched up, even when I didn’t even ask for it!”
“They are very friendly and thorough company. They worked promptly and got my vehicle back to me in a timely fashion. They also cleaned it inside and out which wasn’t necessary but very much appreciated.”
“Jay Simrell was the best car salesman I have ever dealt with! He took the time to go through the whole car and show me how to use the Apple Car Play and explain everything. He even said to call him at anytime with questions. I love my new CX 50!”
“I got the best service I feel that I've ever gotten from a service center in my entire life they really made sure that I was helped and that they kept me informed on every step of the way I will definitely go here again what I need service or even if I ever decide to trade in my vehicle”
7:30AM - 6PM
381 Marlin Dr, Greenwood
Auto Repair
“Very friendly, quick and professional. I needed front end work done and afterwards they plugged a leaking tire for me at no charge. Great place to do business with!”
“Pretty good experience except they gave me a quote for tires on a post it note. They have my email address. They could have emailed it to me or printed a hard copy. The only thing written on the note was the price. Come on guys! I waited for that quote. You could have put a little more effort into that especially since it's a new service.”
“I had an excellent experience with SRT Transmission. Sarah and Ray were professional, knowledgeable, and did an outstanding job rebuilding the 10R80 transmission in my 2018 F-150. The turnaround time was just one week, and the truck now shifts perfectly. Their pricing was extremely fair and reasonable. I highly recommend SRT Transmission for any transmission work you need—you’ll be in good hands.”
“Took vehicle in for oil change. Let us know if an issue that should be addressed in the near future. We have been taking our vehicles there for years. Think pricing is good. Always let us know of anything they see but don’t pressure to have done. Give us time frame of how important to have done when. We really appreciate that.”
“I called in the morning and got ahold of Tyler, the store manager because I had some low tire pressure on a couple of my wheels. They checked all my tires in an efficient manner. They were all super friendly. I would recommend them again and again for their care with me and my car.”
7:30AM - 5PM
1 S Madison Ave, Greenwood
Auto Repair
“Having a good, affordable, and honest mechanic is literally a game changer. They aren’t everywhere. Several years ago my dad told me about him. My dad was the type of guy that always fixed things himself. But as he got older Rob was the only one he trusted. Didn’t take me long to see why! He’s now my go-to guy when I’m in a pinch! 10 stars!!”
7:30AM - 6PM
1688 Meridian Oaks Dr, Greenwood
Auto Repair
“Honest and friendly service. I feel confident in their skills to fix my vehicles and feel respected and appreciated as their customer. Would recommend to anyone looking for excellent auto care.”
“Had some minor dings that I wanted to touch up and prevent from eventually rusting.
Isaac and Devon were awesome! Very professional and customer service focused. They listened to my goals and delivered, rather quickly too. Looks great! If I need similar services I'll be back.”
“I had an issue that I got 3 different opinions of cause. I brought it here and diagnosed. New struts and battery. I drove it to store after getting it back and I found battery dead. Phoned Andrew and towed back to shop. Andrew found that my vehicle had an alternator that was bad but worse was only 600 were put in this jeep. He did a lot of leg work to find 1 . Yes it was a long process but today I got it back and so blessed to have a person look out for me and my safety. I would recommend tire discounters as Andrew definitely saved my Christmas. Thank you
Lori cole”
“They were awesome! So kind, fast and efficient. Thank you!
Edited because I had to come back for another rim ? and they were amazing again! Seriously, you’re missing out on a fantastic company if you don’t go here. They do so much here. This will always be our spot now. Looks like we’re best friends now Chris! ? Thank you for making this stressful situation a lot less stressful. I can’t say it enough how amazing you guys are! Thank you for being so kind.”
“My service was scheduled to take a few days for a diagnosis. They were able to get it diagnosed and back to me same day. They are alas super helpful and personable. Love this dealer!”
“We always have the greatest experience at Dryer Reinbold VW. Gibson from the service department was so helpful, knowledgeable, and informative. They work efficiently and as quickly as they can!
The sales department has always been great too!”
“Kind, knowledgeable crew. Claire was incredibly helpful. They were generous to provide me a loaner vehicle while the work was being done. Price for the work was more than I expected. But excellent customer care and overall great experience.”
“I had an idea of what was wrong with my car, but I’m also not a mechanic. I called and they got me on the schedule the following week. They had my car finished in 2-3 hours!”
“This is one of the only reviews I’ve given for a business but for a person that goes based off reviews this should be the one to read :). I’ve been going to Autobahn for about 3 years now, and I would hands down recommend them over the dealer. Their communication and service technicians are dealership level if not more detailed and precise. My Mercedes E350 sounded and performed mechanically brand new ever since I’ve had it serviced from them, even after it hit 100k+ miles. I’m now bringing them my new to me GLS550 that I know that letting them service it, it’ll run and operate like new. Their labor cost is couple hundred bucks cheaper than the dealer and parts are not up-charged. I’m mainly leaving this review to help this place get more attention and help more people out who need to hear and honest 5 star review :)”
“Over the years, every encounter that I have had with Greene's has proven that they are honest and trustworthy. Greene's communicates with and treats their customers very well. If anyone around Indianapolis is looking for a good and trustworthy mechanic, I would highly recommend Greene's.”
“I have to laugh at the reviews that brag what a good place this is , only to give 4 stars?!? This is 5 star all the way. Nothing fancy, just good old fashioned value & honesty! ☆☆☆THANKS DAVE!!!☆☆☆”
“I went yesterday and they did an oil change and replaced a headlight. I am so appreciative of their services to the community. All of the men were so kind and know what they're doing”
7:30AM - 5:30PM
1020 US 31 S, Greenwood
Auto Repair
“We had a great experience with Bob and Indy Auto Team. Our services were priced fairly and done within a day even though it was some difficult stuff. Even though we talked at dropoff what needed to be done, Bob called before getting to work to make sure we're clear on the repairs and the expected costs. We'll be back with our other vehicles.”
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“Had a wonderful experience purchasing an SUV with Jonas. He is very easy to work with. He is very knowledgeable with the cars and with technology to help us older people.”