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November 2023 by Chase R.
Bought a forest river 25pack12, fridge didn't work, toilet was cracked, shower was messed up, bought the " warranty" $1300, biggest joke ever, sales person was over promising and finance was stupid pushy and would not let the customer talk. 9 1/2 hours of waiting around. Will never buy a single thing from camping world and will not recommend my customers nor anyone I know.
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November 2023 by Connie Capps
We had a horrible time with this location. We were kept waiting over 4 hours then the walk through went south really fast the guy left us in the parking lot and disappeared we had to go back inside to find some help was kept waiting again started the walk through right off the awning lights wouldn't work then the two 'techs' came out not only did they not fix the problem they made another one the messed up the pass through lights now there is no lights or electric they told us to take it back to Camping World in Bowling Green Ky to see if they could find the problem Buyers beware Well it's been 2weeks since we were told that Camping World would make things right for us All we have heard in those two weeks are silence there is still things wrong PLEASE PEOPLE GO SOMEWHERE ELSE TO PURCHASE A RV
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November 2023 by Elizabeth Winslow
Ask for Michael Phelps! He was amazing, and we felt very well taken care of! He was extremely professional and knowledgeable about all the different products! We found exactly what we wanted! Very happy with our experience and purchase! Rcommend him to others! Very happy with our new camper!
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November 2023 by Sue B.
We sold our travel trailer on consignment through Camping World. It was a pretty straightforward process and our main contact person, Mark Huey, was very helpful and quick to respond to any questions or concerns that we had. There were a couple of delays, the first deal fell through, but a second deal quickly followed and it was our bank that caused the delays. Thankfully, Mariah in the financing department was able to help us find out what was going on and get it all smoothed out. I would definitely go this route again if we wanted to sell a trailer. We were treated fairly and very kindly!
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November 2023 by Vanessa M.
I highly recommend this camping world. Sam was our salesmen. Not only was he helpful with every aspect, he was very kind and patient. They looked over the camper with us thoroughly and made everything right before leaving. It was a great experience!
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November 2023 by James Slover
Bought a new camper. Had to winterize it after they filled the tanks with water, so they could do the dealer prep. It is obvious they never checked the shower, as the faucet leaks. Sprayed RV antifreeze everywhere. I have been trying to get this issue resolved for over 2 weeks, and the service department keeps putting me off, and saying they will get back with me, but never do. Looking at my call log, I have called 8 times now, and sent 3 emails. Still waiting for the service person to contact me for the first time. Talked to the service manager 2 times.The day I purchased it, I needed to buy a new receiver, and ball. They didn't want to tighten the ball on the receiver. Told us there was no one there to do it. I had already talked to some one from service, and he said he was there till closing. When I got my camper out in the sun ready to leave, I seen a lot of hail damage on the side. They never told me about that, and it is a new camper. The salesman told me that is why it was on clearance. I looked up my model, as it is a Silver Lake, and that is a Camping World brand. I seen 6 more for sale across the US, and all were priced the same as mine, so no markdown for the hail. It seemed that after I paid for the camper, no one wants to help resolve my leak issue. The only good note, I did receive a replacement for the damaged window blind that was noted before I purchased the camper. The daily joke at work is: You ever hear back from them on your shower yet?
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November 2023 by Mary Cain
What an amazing experience from the moment we stepped in the door. The "Red Carpet" welcomes you as you enter the building, and the ladies at the desk were happy to help get us signed in and find us a salesperson to get things rolling.We are so thankful Will Cary was who drew the short straw and had to deal with us. He took us into his office space and asked us what we were looking for in a camper. It took all of 10 minutes and we found our dreams coming true. Thank you Will for all of your help!! He is the BEST!!
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November 2023 by Brad Mathis
Salesman was very knowledgeable and friendly. Finance manager was rude and pushy about buying a extended warranty, he said if I didn't the camper would break down. Service department wanted to charge me $200 to install a catch plate on the pin box. It's literally 1 bolt maybe a 5 minute job.
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October 2023 by Mike B.
If I could rate this company less than one star, I would do it. Our sales representative was amazing, but everything else beyond that was a complete joke. They titled my camper in the name of my cosigner, not me, creating a complete headache because my cosigner lives in Ohio not Indiana where I live. This has created a complete mess in terms of the titling. Furthermore, when I picked up my camper, everyone on site acted like they had no idea who I was even though I dropped $25,000 on a new RV from their store. They have been completely unhelpful since then. It seems as though they love taking your money, but once they receive it, you are on your own. Save yourself the trouble, and buy an RV from anywhere, but this store.
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October 2023 by Kristy Burke
Nice selection. The only reason we shop here is because of a salesman named DJ! We bought our new Toy Hauler from him in 2020, and we returned to DJ for a motorhome. Great customer service from DJ, service dept is "meh"... but if you need a new camper, go see DJ!!
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September 2023 by Lloyd Walker
Reception and store counter employees were friendly and courteous. Store has a large assortment of useful items at a surprisingly reasonable price. The item I wanted (trailer tongue jack stand) was cheaper on their website, but the store price was less than their internet price + shipping.
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September 2023 by Julie Smothermon
Hi Everyone ❤️..My husband and I went to Camping World mid Aug 2023 just to browse. There we met Salesman Kevin Romine. We talked about wanting to camp in a camper instead of trying to tent camp. We told Kevin all our needs for a camper. We didn't find anything that day, but Kevin said he'd keep on the lookout for what we'd like. Well sure enough he found the perfect camper for us!! He, along with all the staff, including my new friend Myndi Runner were very helpful, friendly, and not at all pushy. Thank you beyond measure!! We are thoroughly enjoying our camper!! Anyone interested in camping at any level should go here.: Camping World, Greenwood, IN!!!!! Much Affection Guys!❤️
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September 2023 by Andrew Steward
Michael was absolutely phenomenal! He was very knowledgeable about the campers on the lot and got us into a new Winnebago. We are repeat customers from the exceptional service and inventory this location has. Looking forward to many more years in the Camping World family!
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September 2023 by Jack Nimble
Didn't think I would find something in my price range but Will found one and called me. Great motor home and Will gave me training to figure out how to use it. I appreciated the effort and they set you up with their free program. I was impressed and I'm pretty tough to please.
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August 2023 by Jennifer Fields
If you are ever looking for a camper, go in and ask for Michael Phelps! He was extremely helpful! We went in thinking we 100% wanted one specific camper but weren't LOVING it once we were in it. He explained you want to love your camper. You want it to feel like a home away from home. He went with us looking at all different campers. I would explain what I liked and didn't like about that camper and we would go to another one. He guided us in our journey and we really appreciate him. He found us the PERFECT camper that we wouldn't have even thought to look at without his help and input. He was an amazing person! Great help! His personality was great. He had a sense of humor which you know is important sometimes. I couldn't have asked for a better person to show us around. He makes you feel comfortable like he's a great friend or a close relative you are walking around looking with. I do want to give a shout out to Gabby for helping us and letting us talk away and ask questions. Also, the guy that did our walk around, I can't remember his name and I feel terrible for it but, he was so helpful! As people just buying our first home away from home he was so helpful. He answered all our questions and showed us how to use everything. We felt so much more confident about things after our walk-through. Thank you to the service guy, again I don't know his name, that put our weight distribution hitch on. We appreciate it! It all started with Michael! Go see Michael if you are looking for your home away from home. You won't regret it! He is willing to show you whatever you want to see and helps guide you in finding your perfect home away from home! So excited for our first camping trip this weekend! Thank you so much Michael! ?
