Express at the Greenwood Mall location is a clean, organized, and nice store with friendly, helpful, and honest staff who provide great customer service. Customers report that employees greet them, are very helpful, and display integrity. There is frequently something on sale, with clerks helping customers save money through specials and rewards. While some note the store almost had what they wanted and seemed to lack the variety they remembered, customers still walked out with items they liked. A noted tip is that items from the outlet cannot be exchanged or returned at this store. Overall, customers are happy, recommend this location, and plan to return.
The clothing selection is decent, with a variety of styles to choose from. I visited this store hoping to find some trendy outfits. While I did find a couple of nice items, the quality of some pieces was not what I expected for the price.
June 2024
Staff went above and beyond helping me find my size jeans with a friendly and caring service.
November 2023
This store provides a decent shopping experience with a clean open layout.
