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January 2024 by Josh
There is a white female doctor in this facility. She doesn’t care about her patients. I feel like she’s not there to help patients. I’m not sure why they keep her here. She only brings a bad reputation to the building. I don't think she is a doctor I would never come if I did. I would not want to be seen by her
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January 2024 by Julynn Walker
Check- in clerk was not customer friendly and very slow. One person to check everyone in is not a way to handle flu season and covid spikes. The M.D. that I saw was responding to me before I got done telling her symptoms and when she asked questions. She was NOT listening. This facility was my last resort for an immediate care the day I went or I would have never gone. The other two near me were booked and required appointments. This immediate care needs some friendly staff, and competent doctors with bedside manners!!
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December 2023 by Courtney Wong
Very friendly, not sure why so many bad reviews! I had been throwing up for 36 hours and they got us right in. They also gave me an injection in the room to help my nausea while we waited to get my prescription. Out check in nurse, woman who administered the shot, and doctor were so friendly and helpful!
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November 2023 by Ava Harris
Honestly the worst health place I have ever went to! The woman who checked me in was great but as far as the doctor I had.. not at all! She was a white lady with blond hair. I came in because I couldn’t straighten my finger from an injury at work. She looked at it, for maybe 3 seconds and told me it was “just a contusion”, and to go back to work, no restrictions. She got me an x-ray but I know she didn’t even take a second look. I figured there was no way, ended up going to my primary care doctor and my finger is fractured. This is my right hand we are talking about. The hand I do everything with. The hand I use to get my homework in college done. The doctors here did not care whatsoever and sent me on my merry way! Please be careful of this place. They do NOT care. The picture with the splint is the doctor who told me it was fractured! The first picture was the day I went to ExpressCare.
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October 2023 by Dr Mimi Hmar
Yesterday (23rd October,2023) we went in at around 5:30-6:00pm to do my husband’s drug test for his pre employment. There was one tall lady (black) who was taking care of the procedure. She was the one who gave him the cup and directed him to the restroom and made the report. She was rude and very impolite. I am still wondering was it because we have different faces?!!! She kinda shouted at him. That’s the first bad experience I’ve had with Franciscan. Hope it doesn’t happen again!!!
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October 2023 by Spcterdaking Heavy
Dr.Henderon is a really smart, patient, kind doctor. Thank you so much for your service.
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October 2023 by Lindsay Lagasse
I have had to go here three times now (twice for me, once for my partner). My partner's visit and my most recent, they had us up and over a very stubborn respiratory infection extremely quickly. My first visit, they gave me a breathing treatment, but they advised a hospital visit. I chose to ignore that advice and ended up in the ER (came to discover I have very severe asthma). Point is, LISTEN TO THEM. They are extremely educated. Every person I have interacted here, both office clientele and medical, have been extremely kind. For a walk in clinic, they are pretty fast. As a former trucker, I have been to walk ins around the country and it can appear empty, yet still take literal hours. Even when this place seems very busy, you are typically out in an hour or less.
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October 2023 by Autumn Horswill
I almost didn't go here because of reviews and maybe it was bad 4 months ago but when I took my daughter every staff member was so kind. The doctor was knowledgeable and there wasn't too bad of a wait. I was very happy with our experience and recommend.
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August 2023 by 3K Diamonds
WORST URGENT CARE EVER!!! Waited waaaaay tooo long to be seen. I’ve NEVER Had to wait that long and then when I was done they did not give me any paper or form showing proof that I was seen or email me anything. I DO NOT RECOMMEND THIS PLACE. There’s other ones to go to nearby.
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August 2023 by Sarah Royalty
Went around 9am on a weekday. I had to wait like 15 mins only 2people were in front of me. All in all I was there roughly about an HR and a half but I got seen and got my wound taken care of. The Dr was super nice and helpful I'd go back again if I needed urgent care again
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August 2023 by Buffie Mead
I had a great experience here. Everyone was very knowledgeable, nice and helpful. It was a fairly quick seamless process. Love that they have x-rays on site.
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July 2023 by Ecer Ku
my dad went here last week and his doctor was an Indian women and was very careless in doing her job. he couldn’t go to work and he asked he she can provide him a doctor note for leave of absence from his work. She said she cant and after 4-5 days she called and asked if he still need a doctor note! Girl should make our money worth and not our money waste! first and last it is.
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June 2023 by Charles Stanley
Never felt more belittled in my life from doctor K. Back is been out for three days and she said I could return tomorrow to work meaning I am seeking drugs. I would have absolutely died for a steroid shot
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May 2023 by matilda maynard
The young girl never looked down my throat. I went Monday my dr looked down my throat. She saw what was wrong I won’t ever goBack
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May 2023 by Elizabeth M.
Waited about 35-40 minutes and saw Anna Doherty she was great and quickly found out what was wrong with me and I was feeling better within a day!