-
October 2023 by A J
I've purchased other things from Kittles in the past, but I recently went elsewhere to buy a mattress recently. Their service was great. Super friendly and eager to help. That said, their low price guarantee is a bit lacking. Overall, they are a good organization to work with and I would check with them before purchasing furniture elsewhere because I enjoy dealing with them.
-
October 2023 by Aaron J.
I've purchased other things from Kittles in the past, but I recently went elsewhere to buy a mattress recently. Their service was great. Super friendly and eager to help. That said, their low price guarantee is a bit lacking. Overall, they are a good organization to work with an I think the 2.8 rating they currently have is not an accurate representation of them.
-
October 2023 by Don Chester
Great shopping experience at Kittle’s again. Finishing up furnishing my new home and Kris went above and beyond in finding exceptional pieces that fit my style and decor. I’d highly recommend this location and appreciate the courtesy, attention and professionalism extended by her and the entire staff, including their customer service, and delivery teams.
-
October 2023 by Mike Teasley
Once again the Greenwood Kittle's location took great care of us. This time for a living room set up. We get great customer service every time we go, and so we'll keep coming back!
-
September 2023 by Jessika Utter
Loved Sara lee. She was quick to help without being pushy and answered every thing quickly that we asked with accurate information. She even got us a great quick deal :) thanks Sara
-
August 2023 by Ali Stark
My husband and I came here with a large budget to build a custom dining room table and chairs and no one came to help us. We saw several salespeople walk by and help others around us, but never stopped to help us. I don’t mind *some* space from salespeople, but to not be helped at all? It kind of seemed like because we look young and weren’t in our “Sunday best,” we weren’t worth their time.When we walked out, someone said bye but still never asked if we needed anything. We went to Simply Amish and had a beautiful custom table with 8 chairs built that will last us decades.
-
August 2023 by casey taylor
They were great at helping us, even welcoming us 30 minutes before closing. Found our kitchen table that we couldn’t find anywhere else. Nice quality furniture! Extremely happy with our purchase!
-
August 2023 by Matt Erickson
After a Ling, exhausting search to replace some furniture that I inherited and had sentimental value to me, I finally decided on a nice leather couch (Lucca) at Kittles.Jutta Nixon was my sales rep and she did an amazing job. She was always friendly and inviting. She listened to me, asked good questions and made great suggestions.Because Jutta knew what I was looking for (even though I didn't really ?) she told me about the Lucca couch that was about to hit the floor and that's the one I ended up going with!! Despite my myriad visits, she didn't kick me out of the store ? and ultimately helped me make my final decision. Well done Jutta! You're clearly an experienced pro!!Finally, the delivery process went very well with timely and accurate notifications, including a tracker!!The delivery team was also excellent. Their positive vibes and friendly, professional service was a welcome surprise and exceeded my expectations. Well done, fellas!Yes..all of this said, I'm a fan of Kittles Greenwood and the experience I had with their team of associates and would recommend checking them out!!
-
July 2023 by Taylor Watkins
Just purchased a sectional for our new home and we love it (after purchasing our coffee table a year ago and had a great experience then as well)! From the customer service in store (super informative and helpful) to delivery at our doorstep (again super friendly and helpful), we had a great experience. Good quality, worth the price for sure. The price of the sectional went up since we first looked at it about a week prior, and they were kind enough to match that price as well as honor the sale that was going on. Will continue to do business with them, as they take care of their customers!
-
July 2023 by Robyn Cupello
Sara Bauman was extremely helpful in our decision making process. She offered suggestions, answered our questions and devoted a lot of time to us. She left us alone to talk about our choices which we greatly appreciated. It was easy to set a delivery date.Employees like Sara are the reason we keep returning to Kittle’s for our home purchases.
-
July 2023 by Nancy Thompson
We had a friendly, helpful salesperson (Bill) who allowed us to browse without hovering over us. After we made our selection, he finalized the sale with no waiting and got us on our way. Clearly a very positive experience.
-
July 2023 by Lindy Vaught
Every time we buy new furniture we shop all around town and end up at Kittle’s. Quality combined with reasonable pricing. Chris C.has taken great care of us the last two purchases, she’s great.
-
June 2023 by Jayne Williams
I knew what I was looking for and it did not take long to see what they carried and if it would meet my needs. I ordered a sleeper-sofa loveseat and recliner, paid half down in no time. They had a very limited inventory of bar stools, so still need to shop for those. The service was just right...not too much help and very responsive when I needed help. I would shop here again.
-
June 2023 by Michele Burns
Had a great experience with this store. Was sad to see so few cars in the parking lot. They have high quality furniture in a range of prices for most budgets. None of the shoddy stuff that falls apart in a few years that you find at some more popular stores near it. Choice of dozens of upholsteries, unlike the so called discount places where they have pushy sales people and poor service and poor quality. Got an amazing deal that really surprised me.
-
June 2023 by Sabrina
Both Sara Lee and Sarah were wonderful and helpful! I needed a lift chair immediately for my mom and they were so helpful in the process. The delivery team was also professional and quick. Thank you all!