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April 2023 by Holly T
The only reason I put one star is because that’s the only way I could continue. I had an eye exam in February. As with other Reviews, the staff was not pleasant. After my exam, I stepped over to where you would purchase glasses to see what it would cost me there after my exam, I decided against it because their prices were just way too high. Three weeks later I went to Walmart to try to get my glasses and learned that this eyecare center had charged my insurance company for frames and lenses which I never ordered or received. When I called them with my insurance company on a conference call, they said there was only one person we could speak to, and they weren’t there and promised to call back later that day. My call was not returned, and after three attempts to reach someone I finally did get a hold of someone. They tell me I placed an order, but I must’ve canceled it because they never showed them picked up. They said the glasses were free to me through my insurance, but the quote I’ve received from them was over $500! I never placed an order, never picked out frames and now I have to wait for this to get fixed before I can get glasses. Something suspect is going on there which I will be reporting with my insurance company.
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January 2023 by Beth Piette
I needed cataract surgery and had an appt with Dr Lanter x3. I saw him once. The other time he cancelled due to an emergency. The other time I waited 2 hours to see him and finally I had to leave and get to work. He made lots of claims about possible improvements if my end result was not adequate. I requested he call me to discuss , never did, sent him an email and again no response. I have been seeing Dr Halsey and he is a great doc but not a surgeon. I now need a capsulotomy and will need to find another surgeon as I am no longer comfortable with the level of service Dr Lanter provides.
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December 2022 by Rhianna Griffin
Dr. Vangets was wonderful and very helpful. Unfortunately I was told she has left this practice. The last time I was there the male optometrist and the staff were laughing about charging someone $50 for an exam and spending the money on lunch. I was there for 2 hours wanting to be seen, everyone I asked about what was going on every one I spoke with was short tempered with me and I paid for an exam that was suppose to be covered by insurance. The staff gave me the same exam in 2 forms, the digital version and then the chair and giant machine with the letters. I tried telling the assistant what was going on with me and she snapped that she knew, even though I never met her before. I have paid them on several occasions even though it’s been months since I’ve been there. They keep trying to charge me for random things. I even got a call trying to collect almost $300 for contracts I didn’t get or ask for! I’m not going back.
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September 2022 by bryanbennett davenport
Saw Dr. Lanter today for an eye exam and evaluation to see if I needed cataract surgery. I found the staff to be extremely professional and very courteous. I received a very thorough exam and thereafter a consultation with Dr. Lanter. Dr. Lanter answered all of my questions, and the technician who did my exam was excellent.
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September 2021 by Emily Norcross
Dr. Lanter is the rudest, most disrespectful and unprofessional medical staff member I have ever had the misfortune of engaging for services. He prepared me poorly for a procedure that essentially left me blind for more than a week. He was dismissive of my concerns and even blamed me for issues that occurred after the procedure. He seemed irritated that he had to do his job and during one appointment he actually walked out of the exam room while I was trying to ask a question about my condition. The other optometrists in his practice are excellent professionals as are the other staff members. I would recommend them anytime, but I will absolutely never be returning to Lanter Eye Care ever again.
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September 2021 by Jayma Stamper
Had an amazing experience at the Greenwood location! Been having some issues post COVID. My vision has been "cloudy" for a few weeks. Between Dr. Vangets and her assistant , Jordan....I thought they would bring out a talking great dane any minute because neither were giving up until the mystery was solved! Dr Vangets eventually got to the bottom of it and we now have a plan in place. I feel so fortunate to have gone here. I am not sure I would have gotten the attention elsewhere. Thanks again Jordan and Dr. Vangets! You need to get a mystery van and take your show on the road!
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September 2021 by Jennifer46142
Both my mom and aunt go here. The wait time is excruciating. Every time I drive them it’s a 2 hour wait. Even a visit without dilation. It’s ridiculous.
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September 2020 by Betsy Coval
Had an appointment there. They cancelled it because of emergency, then won't send my records to another dr from my former dr in another state! And won't give me another appt.
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September 2019 by Anette Lane
I do not normally write reviews. I am new to the area and needed both a medical and vision Eye exam, which for insurance reasons could not be done at the same time. Dr Vangets did a great job with the medical eye exam, but the vision eye exam went terribly wrong. I was there for almost 3 hour, the assistant was rude, I had to repeat a lot of testing that was not necessary. At the end of it, the prescription I was given was wrong. I ended up getting glasses at Costco, since my glasses there would have cost over $ 1100. ( I have never had glasses cost this much). But since the prescription was wrong I cannot really use the new glasses. Staff was not helpful when I called back. I will not be going back
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September 2019 by Kristen Brummett
My husband and I both go here, and everyone from the staff to doctors are super pleasant and helpful! I would recommend Lanter Eye Care to my own patients and friends!
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September 2018 by Marty A. Muse
My wife and I have used Lanter on County Line a few times and have always enjoyed our experience. They have a great selection of frames that most others do not.The doctors are great and my wait time wasn't more than 5-10 min. I'll keep going back.
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September 2016 by Nick Richardson
Very friendly staff and great doctors, always seems to be a wait beyond your appointment time.
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September 2015 by DE Brad
eye doctor might be great, but have a appiontment, than have to wait a hour to go back is unacceptable.A person time and paying them for service should get back in reasonable time or be told they're behind and why,you need to watch your billing and check completely,especaily when insurance already paid it.
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September 2013 by Bill Click
A great eye surgeon and very good eye doctors
