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November 2023 by Indy Mike
I really like the doctor I see there and the exams she does but pricing is costly and inexplicable. Last March I paid $ 270 after insurance for Oakley frames that had to be ordered. That included the frames, lenses coverage and coatings. This year updated lenses FOR MY EXISTING FRAMES were $385!! With same insurance. Difference couldn't be explained so I canceled the order.Best of luck
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October 2023 by Veronika H.
I had a wonderful experience at this optometrist, after having a negative experience at EyeglassWorld. They do an alternative to the traditional "air poof" glaucoma test, which eased my anxiety greatly. The waiting room was clean and all of the staff I interacted with were friendly. I was offered to have my contacts shipped to my home for free, which was a wonderful convenience I've never had before. I'll definitely be coming back for my next appointment.
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September 2023 by Melanie E.
This place has room to improve but otherwise adequate to get your eye goals accomplished. The facilities are a little below standards (for example, the bathroom and waiting room areas are not clean in 3/3 visits). The eye techs are not very personable yet the optometrist and eyewear specialists are polite and helpful.
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July 2023 by Brad Adams
All the staff here are great and very helpful. Always had good experiences and they recently got me in quickly for a stye in my eye. Dr. Welsh was great and very knowledgeable with explaining everything.
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June 2023 by Engi89
Went for an eye exam appointment. They got everything done and the service was great. Slightly late (about 20 minutes) so not perfect 5 stars, but great nonetheless. Everyone was really helpful
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June 2023 by Dustin Fitzpatrick
Horrible. Went in there and told it was a 44 dollar copay. Well the co pay was for something that was not needed that they didn’t even give me an option on. I’m calling the insurance for my kids because I don’t ever want to deal with them again and the manager was not even trying to help. She said that they prefer but not mandatory that the procedure for the copay is done. So they’re just trying to get more money out of you.
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June 2023 by Shlaine Sondrini
The staff are friendly and knowledgeable & have some really cute frames! They also offer 40% off of a second pair which is great because I like to have a regular pair and also prescription sunglasses!
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April 2023 by M RKO
The inclusivity here is unmatched. We switched to them and had the first appt today and I cannot recommend them enough! Every person was kind, respectful, and the wait was very short. But being lgbtqia+ friendly was just unmatched. Thank you for being awesome to my kid and myself!!
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April 2023 by Asher
I went in for my appointment I had scheduled online for contacts. When I arrived a bill was sitting on the counter already for me to sign. I was told my insurance wouldn't cover a part of the exam. Fine, I'll pay the $44 for it. What shocked me was my appointment was changed to a glasses exam. I said I don't need glasses just contacts. I was told my insurance didn't cover contacts and it would be a completely different exam. I said no I wasn't paying for a contact exam when a glasses exam is the exact same thing. The lady behind the desk started to argue with me stating they are not the same prescription.(So let me get this straight, you want me to do 2 exams, one for glasses and then one for contacts, then charge my insurance for one and the other from my pocket and you do the same exact procedure for both resulting in the same prescription strength... Tell me how that's correct?! Tell me how that's ok with your business practice's?!)I have had glasses/contacts for 25 years and for me they are the prescription. I also asked if I get my exam here can I take my prescription elsewhere to purchase what I need, she said no. So why would I want to get my eyes checked here?! The lady tried to scam me out of $250+. I went to Walmart, paid $115 and got my prescription for both GLASSES AND CONTACTS.This is seriously shady.
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March 2023 by Grace
Love this office! Staff is great! Drs are great! They are very flexible with their schedule too!
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November 2022 by Amit Munjaal
Taking two stars off because they make us wait too long every time. They need to do better on their appointments. I waited almost an hour in the empty lobby and than another 25mins in a closed room. Otherwise great doctor and great staff.
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May 2022 by john porter
I've been using my eye doctor in greenwood for going on 3 years now .first time needed glasses they have been great the staff and the Dr has been fantastic , just got my new Oakley transitionals love them thanks awesomeglasses
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March 2022 by Robin Unverzagt
I ordered a new pair of glasses with MyEYE Dr a couple weeks ago. I love the glasses but have been having problems around the nose area. They said I could bring them in for adjustments. I've literally been in there at least 4 times for the adjustments. Each time they have been accommodating and understanding. Today 2/14, I went in to let them know it wasn't working. So, they suggested I get a completely new pair. They fitted me and I went on my way. I love this place and the people working there!
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November 2021 by Bonnie A.
First pair of glasses came in with the wrong prescription on them- actually- only one lense had a prescription and I could have gotten something just as strong at the dollar store for much cheaper. After leaving a bad review elsewhere, I was contacted by customer service asking me not to go somewhere else. Got a call today and my new lenses came in, but they don't fit the frame. 2 week wait the first time. Another 2 weeks for these ones. How do they not fit? The first ones did and they were incorrect. You have the frames! And now I'm being told that a rush job takes 2 weeks. Um, no. Supposedly they are going to try to get them back in a week and give a partial refund. Not like I can get an appointment anywhere in the next week. And I guarantee they won't come through. Go somewhere else! My whole family will be after this.
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October 2021 by pari roy
Great eye doc, deliver each information. Staffs are nice. Lot of glasses varieties !!
