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January 2024 by Jamie Ashbrook
I just wanted to say what a great help I received from Scott. I do not know his last name. He was the only customer service representative that I saw waiting on me with a line behind me. His patience was so appreciated. It was close to closing and I am not sure why the others did not open a window and he asked while I was there for someone to greet the drive through window. That made me wonder why with the several other ones there why was he the only one helping customers. I have worked in management and to me that was unacceptable. Scott should be rewarded for all his work and patience. Thank you Scott for making me feel welcomed and comfortable with my visit.
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July 2023 by Miss Measured
If I could give a negative review with zero stars I would. The white women in PNC are racist. They do not help people of color. The atm ate my PNC card and did not deposit the cash. The women working inside were clueless of what to do. The white womens told me I will not get my card or my money back. The woman said she only works at the window that no one works on the atm. Do not use the atm on Main Street in greenwood. It will eat your card and will not deposit your cash to you.
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June 2023 by David Lucas
Every time I come to this location there is one teller and 8+ customers in line. Takes way too long to do my banking here.
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February 2023 by Jessica Navarro
I really appreciated how loud the ATM was. If you're hard of hearing do your banking here
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November 2021 by Lori Mansfield
My teenager fell for a scam and Julie, Amy and Yvonne from this branch treated me horrible throughout the process of me trying to figure out what to do. I was never told about next steps or what to expect even though I called them every day this week and went in on Monday. I noticed this fraud and brought it to them. Told them I've never been through this, and asked for help. I never received that help. In fact, it felt like they were treating me like I stole the money when we are responsible for that money. Which they still haven't actually said to me. These ladies either have no compassion or just don't know what they're doing.
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March 2021 by Whitney Dawson
I went into pnc to deposit my check into my bank account and the person who 'helped' me was incredibly rude. Didn't even try to help me deposit my check. I would recommend not going to this location.
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March 2021 by Troy Gifford
Worked with the bank for four years and wasn't able to pull an insurance check out after it had been posted for two days, when I needed to buy a car after being hit by a drunk driver. Branch at southern plaza couldn't explain why they didn't do it. Was immediately treated like a suspect to a crime, will be taking all of mine and my families accounts elsewhere.
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February 2019 by Margaret Elsea
I truly appreciate the customer service at this bank. They are very friendly and helpful. It's nice to walk in the door and be greeted by my first name, really gives you the small town banking feel.
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August 2018 by sankalp bhatnagar
Nice convenient branch
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November 2016 by kevin clark
Customer service lacking
