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January 2024 by Megan Binkley
We made an appointment. We were still expected to wait half an hour behind the people who had walked in.
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January 2024 by Harrison Stepp (Hersh)
This is where my wife and daughter goes and have their nails done they like the people there
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January 2024 by Sarah landis
I love Royal Spoil! I have been going for a few years and am disappointed whenever I got to any other nail place after having gone to them. No one compares! They are always friendly and welcoming! The owners Katie & Tim do great work. They don’t want you to leave until you are happy with your nails. They go above and beyond. It’s nice to go to a family owned business where the owners really care about their customers!
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January 2024 by Marina S
Update: I did go in the next day and Katie did an amazing job. She’s very knowledgeable and good at her work.Original: I’ve been here several times and have loved it. Not this time. I got these done around 2 pm on Sunday New Years Eve. The male store manager rushed me, the dip wouldn’t set so he kept changing products, and my nails didn’t look great anyways. After a few hours the dip started chipping and my natural nails started breaking. They were closed New Years Day so no help. I came in today (Tuesday) during my short lunch break to show them how horrible it looks and so they’d know these are still fresh. I was supposed to come back on my ONE day off Friday but my nails are literally broken in half after one day of work. Their website says they close at 9. So I came by at 7:10 and they’re refusing to fix my nails because everyone has gone home and they’re closing early. The man that did my nails was there but said someone else needed to do them. They called “Katie” and she said she’d fix them tomorrow but won’t come in early for me…so I’M the one having to rearrange MY schedule. I work in a professional setting…I cannot have my nails looking like this even for another day! Not to mention my now natural nails are ruined and will need fakes. I suggested a refund and I’d go somewhere else since they don’t seem to care about poor service. She asked if I had a receipt…no but I have the $60 charge to my bank and the $20 atm charge I used at their salon for a tip. After more back and forth and expressing my frustration that they didn’t seem to care about the poor service, I asked for a refund and the girl left. After talking to the store manager, she came back and said “just come back tomorrow at 7 pm”. Denying a customer a refund. SUPER DISSATISFIED. This isn’t how you treat loyal costumers paying premium prices and tipping with their hard earned money.
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January 2024 by Dave Hulsey
They don’t open at 8am or he just didn’t like me ???? Either way, not a fan
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December 2023 by Kaitlyn Cleveland
Me and my friend went for a girls night to get our nails done both of our people were great. Overall 100% recommend great vibe to the whole place.
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December 2023 by Hailey Novak
Ive been going here for years and never had an issue until recently. In october, i had Glory as my nail artist and although she did great work, she was very rough and was too busy on facetime with a friend the whole time she did my nails. Just yesterday i went back, and although once again the work she did looks good, she was very rough, made two of my fingers bleed and decided to “shape” my nails with a drill instead of the file which was very uncomfortable and led to uneven and crooked edges. it had been about a month since my last set and they were very grown out and when i explained the situation as to why i couldn’t come in sooner i was told to “try to do better next time” and when i showed her my nail design she sighed and said “ugh this again”. and same as before, she was playing on her phone and apple watch with airpods in the whole time i was in the chair. she does a great job at application, but the comments made and the times spent on the devices was unprofessional and makes me feel more like a bother than a client.
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December 2023 by Alish B
Always wonderful talented service. Quick and polite.
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November 2023 by Janie Kirk
I’ve got to say the technicians I’ve had are usually very professional and friendly. But I was told the last time I was in there, they informed me, they don’t do regular fingernail polish anymore for your nails. Gel nails or NO POLISH! I don’t plan to go back!Services: Pedicure
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October 2023 by Dianne McDowell
Quick professional service. Clean and courteous. Not a lot of money. Offer many choices. Fast but not rushed. I would go back often.
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October 2023 by Angel Warman
Reasonable prices,always have to wait at least 20 minutes before you actually sit in a seat.
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September 2023 by Amy Clark
This is The best nail salon I have ever been to! The owner was the only one there and did an absolutely wonderful job on everything. I seriously don’t think I have ever seen my nails so beautiful! He was so kind and genuinely cared about what he was doing!! He did such an amazing job, and we will 100% be coming back!! Spreading the word to as many people as I can!!! ❤️Service: Manicure
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September 2023 by Aiyana Willmott
hands down the best service i have ever received. will definitely be coming back!!
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August 2023 by Villa “Dolly” Byam
I've been there three times now and have always been pleased. The ladies take a good amount of time to make us feel cared for.
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June 2023 by Lisa Olsen
UPDATE: After I wrote this review, there was a nice response from ‘owner’ that said to call and they would make it right. Not true. I called and spoke to the owner of the salon and she had no clue what I was talking about. She also said she’d figure it out and call me back, that never happened. The worst part about this is, someone wants you to think they are taking care of their issues but they are not, it’s just someone following up on reviews to make them look better with no intention of doing anything about it. Just FYI.I brought my 15 year old here about a week ago to get acrylic nails put on. I wasn’t paying attention, but as we walked out the door, I looked at my daughters nails and was pretty surprised to see the my were shooting STRAIGHT UP instead of straight out. I thought this was so strange and crazy looking. We went back inside and asked the lady who did her nails what happened and she explained this occurred because her natural nails are short. I was sort of mind boggled by that response and I told her as kindly as I could, the nails looked strange and are not supposed to be this way. Even her coworkers were coming over to look at the nails and were making faces at how crazy they looked. To her credit, she did offer to redo them but we had already waited almost 2 hours and my daughter had to be at work. We couldn’t wait any longer so I asked for a refund so I could take her to another place to get them done at different time. The lady said that was not possible. I asked for half off-not possible. I told her since the nails go straight up, she’s going to hurt herself but the lady just said ‘she should be careful.’ So we left. I took her to work, and went to a graduation party where I showed people the pictures of her nails and everyone thought it was hilarious so we laughed and moved on. But now this week, she put her hand straight down between some seats to grab her phone and since her nails go straight up instead of down, she ripped her ENTIRE real nail clean off. She’s in a lot of pain and it looks to be infected. We have to take her to the doctor tomorrow but we’re supposed to be on our way to Florida. Puts a damper on the trip because the ocean and pools are just going to make it worse. So, I would never go here again. Here are a pic of the nails for your enjoyment.Service: Manicure
