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October 2022 by Sunshine H.
First time at Sam's Club since I was a kid and I was super impressed. The store was super clean and organize. I usually shop at Costco and I can say I truly like Sam's a lot better. My only complaint was the snack bar had no mustard, ketchup, napkins, the tables were all dirty and most drinks and slushies were out. Seemed pretty odd to me so maybe just a shipment and staff shortage issue. Luckily I had baby wipes in my purse and shared them it's the couple dining next to us. The Halloween and Christmas displays were pretty and I love the fact it doesn't seem so cluttered and anxiety inducing as Costco. I will definitely be switching to Sam's.
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August 2021 by Lynn Rawlings
Easy check out! Only a few things were out of stock!
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August 2021 by Amanda Smith
I wanted to get a membership because of the deal I saw where you pay $45 to become a member and then they give you a $45 gift card to use in the store. I thought that was a great deal, so I went in the store to do it and the membership services person told me to do it online first then come in. Okay not that big of a deal, so thats what I did. I even took a screenshot of what the Sams Club website said with the the gift card information, downloaded the app and logged in... al
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June 2021 by Linda K.
What is the true advantage to being a member? The Apple watch series 6 44mm is $40 more than on Walmart online. My payment was on auto renew but not anymore. Don't tell me you will price match why am I doing the work when I'm paying a membership.
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May 2021 by Megan S.
Great deals. Clean. I love being able to check out on my phone. Makes it so convenient!
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March 2021 by Chris U.
Went to the optical dept for a couple pair of glasses, this is the second and last time dealing with this location due to a very rude, untrained, manager whom was put off that she might be bothered by customers to look and buy glasses, I will not return and suggest if you want customer service, as in someone helpful...don't go here. They received 1 star because zero was not an option.
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February 2021 by Mrs Jackson M.
I come to this location simply because its better than the Rockville rd location there never crowded when I I'm here and sometimes the customer service is great
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February 2021 by Wendy R.
This was my first time going into a sams club in indiana. Where I come from there's always lines, so many people and no parking. This was awsome feeling like you're the only one at the store. We found everything we were looking for. The cashier was very friendly even helped me put my stuff on the counter. It was the quickest checkout ive ever experience in a sams club. Ive used their pick up option when I order on line and its always so quick and easy which helps when u have a kid in the car with you.
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January 2021 by Sandra Lawson Bogan
Employees are helpful and nice, Good selection of products.
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December 2020 by fredbear p.
Sams club is a nice place to shop. However, I bought 2 cell phones from the Kiosk and was told that I would recieve a 300 dollar gift card for every phone i bought after I paid my 3rd bill. Needless to say I have been paying my bill for over half a year and I have never received them. I have stopped and left my phone number with the people in the cell phone department to let me know what is going on, but never have had a call back. Maybe the cell phone provider is to blame, but it is in your store so I feel like you should know that they are lying to your customers to sell cell phones. Getting the gift cards was 100% the reason I bought the phones there.
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December 2020 by David K.
Covid has done a number on the availablity of a few items. I have had a hard time getting toilet paper over here on numerous occasions. Perhaps I'm picking the day after their truck delivery or am just arriving too late in the day as my schedule dictates. That's my only gripe. Paper towels are now back in stock and they have everything else.
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September 2020 by Ronald Miller
quick, no wait shots. Friendly staff
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September 2020 by Derry M.
Hillbillies fighting over toilet paper? Check. 20 lines with 5 actually open? Check. Get a Costco membership - this place is literally the Walmart of big-box stores.
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July 2020 by Bethel Marcy
i forgot the mailer inviting me to join for $45 in return I would get membership and $45 in coupons. No one there was able or willing to find a way to help me. i drove 30 minutes to get there. I won't be by back.
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July 2020 by Jerry B.
Been a member at Sams Club since 1992. I go there weekly for Business and home purchases. Sometimes I'm there a couple times a week. I went in tonite only to come out and find a 6-8 scratch that even another customer came over to take a peek at. He said you need to report it to the Manager. It was obvious that a shopping cart had caused the damage. As I was in the first spot by the row of carts. So I go back in and request to speak to a Manager. What a waste of time. This Manager could have given the least care about the damage to my vehicle and how it could have happened. Not sure if I'll ever go back. Plan on taking my business to Costco.
