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April 2024 by Nina Acci
Placed a mobile order, told them what stall I was in so they “checked on it”. Left me sitting in the stall for 20 more minutes before I hit the button again, then they sent someone directly out. It took me about twenty minutes to get me food, check the bag and the fries are cold. Was told they couldn’t give me new fries, and I reiterated that I had been there for now thirty minutes and it doesn’t seem reasonable for me to wait that long just for cold food. Having been in the fast food industry, I know this kind of stuff is not okay. If someone is waiting that long for an order, you make sure they get at least hot food. And if a guest says their food is cold, you believe them and get them a replacement. It then took them another ten minutes to replace the cold food, overall just poor service. I typically like this location, but this kind of service is unacceptable.
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April 2024 by Mike Asher
Great chilli cheese dogs as usual
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April 2024 by DL WEBB
Food was good ... but I personally feel way over priced. I understand today's rediculas economy, but for a curb service fast food place ... too expensive.
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April 2024 by Alvin Vazquez
Great burgers
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April 2024 by Tonny Camp
The French toast sticks are the best!
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April 2024 by William Bertram
This isn't the place it used to be. After a few recent visits I've decided to leave this place alone. Hopefully they regroup & correct their issues. It's mostly the food. Onion rings taste like French toast sticks. The burgers seem made hours ago not fresh. They always screw up my order too. I wish them well.
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April 2024 by Brian Marshall
Waited at drive-in curb service for 10 minutes no reply after pressing red button. Went through drive-thru instead and they got my order wrong after asking me what my order was! Won’t be back, not the 1st time bad experience at this location. Unfortunate.
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April 2024 by Ashley Ashley
It took 1 hour to get 3 slushies. If I had not walked to the door then it probably would have been never. Terrible customer service…. No apology…. No refund…. The workers seemed upset that we were upset which was even more odd. Literally the worst experience at a sonic that I have ever had. Maybe they just should have closed that day… either way there was Zero management and Zero service that day so I’m confuse as to why they were open.If I could give 0 stars for atmosphere and service then I would have.
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April 2024 by Posh Blogger Account
Absolutely the WORST sonic in three states. If I was the franchise owner or corporate I wouls shut this down. 1 HOUR in line and they couldn't get the order right Like AT ALL not one out of 7 items was correct, had to wait because the d.b. inside wouldn't come to the door so I had to wait ANOTHER HOUR almost to get the right order or a refund!We literally could have driven to almost Chicago in the amount of time it took at this terribly staffed location. Management fired - staff FIRED all of them should be fired. Useless staff
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April 2024 by De’Recka Guest
On the rare times I buy from here my food is made sloppy and it’s NEVER EVER hot. Workers get upset with you about checking to make sure it’s right.
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April 2024 by Christan Gaskins
Only got one straw and fork even though we ordered multiple meals
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April 2024 by Yasmine P.
First time ;Long wait but food was better than expectedFries were least appealing
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April 2024 by dan hatcher
Slow slow slow. Hire more people please. It can't take 40+ minutes get hotdogs out to people.
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April 2024 by Mary Smith
The fish sandwich did not have a pleasant taste. It had an aftertaste that was very strong.
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April 2024 by Stacey Webb
Did an online mobile order and we got there and they got it out to us pretty fast. However, we got home with our food and my chicken tenders were absolutely disgusting! I was only able to eat 2 out of the 5. They were super hard and cold almost as if they have been sitting out for a very long time. My boyfriend said his food was cold and his fries were super soggy and my Mozerella sticks were cold as well. So much for a pregnancy craving because I definitely will not be craving this food for a very long time with the way it was today. All I have to say is this food better not give any of us food poisoning. That’s how nasty it was. Please do better.
