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October 2023 by Elaine
Brook is amazing I thought my issues would take at least an hour and I have been here for 15 minutes and she solved all of the issues I am so thankful for here I will come back to this store everyone was so eiendly
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August 2023 by Ron Blackgrave
Store experience was good. Cameron was more than capable of meeting my needs and requests. Downside was the store did not have a demo for the phone I was purchasing. I'm awaiting the phone via carrier and will add to review later.
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August 2023 by Cora Effey
I am so grateful to Aimee for taking the time to really explain everything, making our switch to T-Mobile flawless. It’s been 2 months and I went in with a question today and she delivered yet again. This company and every company needs more of her.
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July 2023 by Victoria Coulombe
DO NOT TRUST THIS COMPANY THEY WILL ADD FALSE CHARGES...2 YEARS OF HELL JUST FOR A CORRECT BILL. NO WONDER THEY PUSH SO HARD FOR AUTOMATIC PAYMENTS SO THEY CAN CHARGE YOU WHATEVER THEY LIKE. JUST DO YOURSELF A FAVOR DO NOT USE THEM!
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June 2023 by Jessica Pintus
This store is great. Aimee is the only person worth going to here when you’re trying to find the best options for you. Everyone just upsells stuff you don’t need, Aimee really takes the time to find the best options for you and your situation! We had to get me and my daughter new phones and she got us a watch free too and looked at our plan to make sure that we were on the best plan for us and our needs and budget! She was really thorough and helpful! They didn’t have one of the screen protectors we wanted in stock so she made sure to order it and applied it perfectly when it came in! We definitely will be coming back to her only when my husband and son need new phones this summer!!
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June 2023 by NEWELL CLIFTON
Excellent salesman helped replace lost phone. Very helpful.
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April 2023 by Danielle Keirns
I came here tonight to add a line to my plan, get my little sister a new phone & get the best deal to help me save some money. Cameron was the one who helped me. Cameron was very helpful, he explained all the promotions going on, went over my options and helped me choose the best one. Cameron was so kind through the whole process and he took the time to get everything set up for me and my sister. I really appreciate Cameron's hard work and kindness, thanks to him I saved money and my sister has a brand new phone that she loves.
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December 2022 by sleep
Cameron and Kaleah did an amazing job assisting me. Both were willing to ensure my new phone was working. I will definitely go to this store for all of my t mobile needs. You should too!
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November 2022 by Colleen Kenna
Not impressed at all. I have been a t-mobile customer for 15 or more years and have 7 lives with them. The man working at this store was arrogant and seemed annoyed with me questions. He asked a couple questions to the woman working there. She didn't even look up from her device to answer. Very unhelpful. Won't go back to that one.
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October 2022 by Amos Graham
Great sales staff! They have also been very helpful with after-purchase customer service far more than I expected! Sure appreciate Cameron, Michael, Nick, and Lindsey!
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October 2022 by Jackie Basey
Tony Moore was the best cellular sales person I've ever had the pleasure of dealing with. Very knowledgeable, very helpful, pleasant and patient with a couple of old folks that don't know a lot about technology. He worked hard to make sure we got all the best deals and discounts that he could find. Thank you Tony!
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April 2022 by joseph guthrie
Kali ( I hope that's how she spells her name) was awesome. Had to visit the store a couple times in the past few days and she did an awesome job fixing the issue I had.
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February 2022 by Robbie P
I had such a great experience here today, not once but twice. Brett took the time to go through all of my options with pre-ordering some new phones, making sure that I got exactly what I wanted and needed.I did have to come back a little later to finish my order because the system needed to catch up (it's Samsung preorder day...everyone's system was slow) however, because we went through everything earlier we very quickly got through the "paperwork" and I was back on my way home.Honestly today was the perfect day to get out twice as it was a beautiful warm day after our 2022 snowpocalypse!
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January 2022 by Diane Gorsline
Great experience with buying a new phone! Brett went the second mile to help me get the phone I needed. He was very patient and helpful!
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August 2021 by LaShawn Ivey
Customer service representatives was very rude over the phone when I called for information.