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April 2024 by Maci
Probably the slowest and most rude staff of Starbucks I’ve come across. They wouldn’t get so behind if the team helped each other to give great customer service. But, they don’t. Therefore, 20-30 minute wait times and wrong drinks.
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February 2024 by Andrea Brewer
Slow and mote expensive than any other location. I order the same exact thing no matter which one I go to.. Coming back to the review, they also filled the milk up way past the line. So my drink now taste like nothing but milk.
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January 2024 by Mike H.
I'm not sure what happened today, cause it is normally a good Starbucks, but they were slow. So slow 2 cars in front of us left. The young lady taking the orders made my drink wrong. When my husband explained that it was wrong she was rude to him. I will say that Starbucks won't be seeing me again. Slow and rude on top of that is not what I want to pay for.
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January 2024 by Diana J.
I go to 2 stores a few times a week, 1 by home (this one) and 1 by work. I also order the same drink every time and although it does have some specific requests every time it is different, normally I just suck it up and drink it if it's decent... today is not that day. it's literally disgusting and being a venti it's full of ice and filled to just over half (2inches from the top is empty. it's probably less than a tall in liquid. paying $8 for a drink that's this bad is ridiculous. we deserve better service!
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September 2023 by Danielle Everhart
They were very unorganized, very unsanitary, you could see dishes piled up in the sink behind the counter and just filth, they let me stand there talking for 20 minutes before taking my order & then they didn’t know how to accept points for a cake pop. They were nice but just extremely chaotic and messy. Wouldn’t go here unless you have time to stand and wait and aren’t concerned with cleanliness
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May 2023 by Katlyn G.
The staff is just not respectful. Very aggressive tones if you ask any questions. I've never had a good experience at this location
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April 2023 by bubbt45
Cassie is amazing, she works very hard to please her starbucks customers.
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April 2023 by Joe Starn
Tired of ordering a cappuccino and getting a cafe latte.
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January 2023 by Nyssa S.
Tried something new! Came here with my fiancé & we went 2pm on Saturday last weekend. Cashier was really sweet &was helpful on helping me decide on a new drink to try. Thank you Will definitely be coming back to this location!
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December 2022 by Tyler P.
One person working and she is working on pick up orders instead of the 8 people in line waiting. Doesn't make sense to me.
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December 2022 by Andrea Juday
It’s like they forget to add the main ingredient every single time……COFFEE. Literally tastes like I just got a venti frozen milk frap.
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November 2022 by Aimée B.
Some of the nicest baristas around and always ready with helpful suggestions. Even though this one is a bit out of the way for me, it's still my favorite.
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August 2022 by aniya c
Usually this is a nice Starbucks for me to stop in, especially after shopping. Staff is very friendly and the place is very clean. Today, I walked up to the counter and noticed a sign saying that they were out of grande cups and tall waters were free. I proceeded to order two drinks :1 tall coffee and 1 venti water. I noticed the cashier was going to say something to me, but before he could say anything an older lady in a rude tone snapped at me and say they did not have venti cups and no grandes either while alluding to the sign. To reiterate the sign had never stated there were no venti cups. Highly disappointed that I, a customer, was getting snapped at by an employee whose statement about the cups did not align with what the sign said.
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May 2022 by Nicole L.
This is the best Starbucks I have encountered in Greenwood IN !!! Everyone is so kind and they haven't ever messed up my order and I have gone over a dozen times! Just yesterday I put in a mobile order and sent it to a different starbs on accident but they made it and gave it to me anyway!!!!! 10/10 would recommend
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May 2022 by R.J. Hamilton
This location is very busy during peak times, much like this morning. The lady behind the counter worked diligently on cafe and mobile orders at the same time even tho she did not have any help for a short while. I frequently use mobile order and it's always right and done in about 10 minutes at this location, today I did wait a little longer, but it was really busy. She took the time to answer my questions and I didn't feel rushed to keep the line moving. She even used the coin change on the counter for my order so I didn't get a bunch of change back. This is a small kiosk with only one espresso machine and blender to make drinks, but they always come out delicious and taste better than other stores.
