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July 2023 by Katie Nguyen
My sister went here to get a pedicure for her high school senior photos. The business moved our appointment without checking with us. When my sister got there, she found out they didn’t book her appointment and the lady that was supposed to do her pedicure was already doing somebody else. The ladies working there laughed at my sister and made her feel stupid for a mistake the business made. No girl should ever go home crying because she couldn’t get ready for her senior photos. Overall a lack of respect towards customers. We will never go here again.
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February 2021 by Gwendolyn Nitzel
I love Heather’s Shellac manicures! My nails feel beautiful and professional.
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January 2021 by Ana Thomas
Great girls. Great service. Melissa does the best Shellac!
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December 2019 by Olivia St Claire
I Love The Nail Boutique! Nicest ladies and excellent nail care.
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August 2019 by Melaina G.
This was a terrible experience for my mom and me. We both had deluxe pedicures. Neither of us had any soak time before the techs started working, but did get to soak one foot at a time. Both techs tried to use the razor blade on our calluses and were shocked when we declined, despite their use being illegal in Indiana for years now. Then they took a few passes with a pumice, just enough to make the bottom of our heels very rough and scratchy. The rest was ok at best, polish looked fine but I missed what made it a deluxe. Cost was high and techs were slightly rude and pushy. We got home and realized that my nails were not filed and had wonky, sharp points! They caught on the sheet as I slid into bed that night, it was a very disappointing experience.
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August 2019 by T H.
Nice and relaxing salon. Offer drinks of your choice and fantastic mani and pedis. I highly recommend the Nail Boutique!
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August 2019 by Shawn H.
Took my 12 year old daughter for our first visit to this salon. The older lady was extremely pushy and opinionated. She was persistent in selling tips to me for my daughter. Kept telling her that her nails were too short. Then didn't like the color I picked out for my nails, repeating how light it was and it wouldn't look good. I finally had to remind her that as a professional she should be listening to her clients and if I said no thank you, drop the opinions and do what I came in for. Mine and my daughters nails looked beautiful and we are happy with the results. However, we will never go back to this salon because of this unprofessional woman. They also need to tidy the place up, it looks unsanitary.
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May 2019 by Shalena Nash
Unprofessional business practices of not responding to messages. Best way to get or keep clientele is to respond to their messages in my opinion. Basically- left on read, twice.
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May 2019 by Shalena N.
Didn't respond to my messages twice. That's highly unprofessional in my opinion to leave someone on read.
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April 2019 by Daniell L.
I came in for a pedicure, a full set for my daughter and to get my other daughters nails painted. My daughter that got the full set, did get longer nails as she always does. By the next day she had two nails lifting. By day 4 there were 4 nails lifting, two of which were almost all the way off. I took her back in that Monday (day4) to get the those nails repaired. They glued them down. By day (6) wed, one nail came completely off and three others were now lifting. I went in to request a refund as I am not going to keep bringing her in a every couple of days to get them "repaired" they refused the refund stating they offer no guarantee. They only wanted to repair again. I explained I didn't have time to bring her in constantly for "repairs" that won't even hold. A total waste of money and now all of her nails off. I could have spent $10 for some glue on nails at Walmart . I will never be back.
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April 2019 by Kara P.
This is the best nail salon in the Indy area. All three ladies are fantastic, but I'm partial to Janelle because I've been getting my nails done with her for years. I love that I can book appointments online myself. Be warned, they are usually booked out at least a week in advance, if not more. They don't do acrylics, so I feel comfortable taking my teenager here because I know she won't be breathing in the chemicals acrylics give off.
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April 2019 by Kandis Parrish
The girls are awesome, very relatable and do amazing work! I go consistently every couple of weeks and hate when my nails aren’t done. They have made me want to continue to go back!
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March 2019 by Hannah H.
Overall: very unimpressed. I have a couple of friends who come here regularly and their nails always look really nice. I made an appointment to get protein nails and a pedicure. Protein color selection is very poor and they only have about 15 colors to choose from most of them consisting of pinks and reds. My nail tech did well on my protein manicure besides the fact she cut my finger near my nail causing it to bleed and is still very sore (I have gotten much better protein nails other places). As for my pedicure, worst one I have ever had. The lady was very rough and cut my toenails as far back as they would go. I went in with them at a perfect length and just expected her to trim them and file but no she went ham with the clippers. She then painted them white and was very messy. She later cleaned them up but still left several messy areas. I could've done a way better pedicure myself and I am honestly embarrassed to wear sandals with my toes looking like this. I give them two stars. One for reasonable prices and the other one for her personality. She was polite and nice, she just needs to be more gentle and take into consideration what the customer wants. Will not be coming back. My toes are sore from the lady cutting the nails too short and my fingers are also sore from the lady cutting me and also filing my nails too rough.
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February 2019 by Dana Harris
Great little place to get my girlish on. Girls there a great and they do a phenomenal job.
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January 2019 by Brittany Clemons
I went for my first time Friday night and I will not return! First of all the lady who did my nails was aweful and made me so uncomfortable she made me put my feet under hers and when I would move them she stepped on my shoes so I wouldn't move them. My nails look horrible as if they were done weeks ago and I am not a picky person. The color I chose she told me was ugly and to light so she poured pink into it and did what she wanted she put glitter on every nail I wanted it on just one but she said no this is pretty trust me. I hate them she did not listen to me I told her to go shorter and she said no that's ugly and refused to cut them shorter. Then she told me my eyebrows needed done and the shape was ugly sorry but I have perfect eyebrows! They were just out for your money end of story! I will never go back
