-
December 2022 by Jesse Combs
They were extremely busy for holidays yet Brandy still gave me the best customer service you can get ! Thank you !
-
October 2022 by Laura Brown
Shopping at your Greenwood location I found what I was looking for with the manager Brandy who was most helpful. I felt she went out of her way above and beyond to assist me with my purchase and she even saved me money.
-
October 2022 by Laura Fletcher
I accidentally ended up Walking in to things remembered October 14th 2022 at Green Park mall to look at maybe something for my grand daughter's 18th birthday I honestly wasn't going to buy anything I was just gonna run in there look real quick and keep going but I ended up seeing a necklace so I talked to brandy and she was amazing she was amazing she was very helpful very informative very polite kind helpful she was just an all around good young lady and I just wanted to get on here and say that for her for the store I love it it was a good experience my granddaughter loved her necklace and Box I bought her thanks again brandy you're the best I'll be back
-
October 2022 by Blank Blank
They didn't have a lot of baptism gifts but the lady was nice
-
September 2022 by donald nevins
brandy and shay are very nice and helpful. this location is much better then the castleton location. much nicer people to work with.
-
April 2022 by Evan Benge
First time i. Ever visited. New to me.
-
December 2021 by Carol Gill
Great customer service! They didn't have the item I was looking for but Kedra graciously found it online from another outlet. You don't find customer service like that anymore.
-
November 2021 by Rachel McMahon
The manger was rude and didn’t give time to even look at the item I had. She just quickly said she can’t do it and when I said I had it done already on the same item somewhere else she told me to go back there since they did it already. SMH I guess they don’t need the business
-
November 2021 by charmerz dvish
Friendly custom shop. Engraving sewing and more.
-
May 2021 by Valarie Miller
If I could give zero stars, I would.Here is my advice...order early and purchase LOCAL. Worst customer service.The initial experience, placing the order, was great. I did it over the phone with the store and everything seemed like it would work out. We were charged for the gift that day. Never received any sort of confirmation which was strange but again, thought it all would work out. The employee seemed sure we would get the gift in on time. The day that the gift was supposed to be picked up came around. I did not receive a text or phone call saying that it was ready or there was a problem. Waited one more day to call the store. The store had no documentation that it had been ordered and ZERO documentation or trace of when it would be in. I am dumbfounded that their system could be so dated for a corporate store. That day, I called twice and stopped in once. No solid answer until I called back in the evening. I was told that the gift would be in the next by two. I told them that was too late but we would make it work. The next day rolls around. I call when the store as soon as they open. Was placed on hold three times and still no answer. Contacted customer service to see if they could track the order down in anyway. NOPE. She was in Ohio and told me to just keep trying....I stopped in the store today to see if by chance they had received it. Nope, 3 days late at this point. There were boxes of shipments that hadn't been open everywhere. The whole store was a mess. I wanted a refund as the women said it hadn't been order until the most recent Monday which was not the case. the woman at the store did not know how to give a refund and I was told to call customer service...guess what customer service said, I must go through the store. The woman was able to contact another manager (hers was on vacation) to walk her through the process. I spent 45 minutes in the store waiting on someone to help get to a refund. I understand we are still working our way through a pandemic but these problems run deeper than 2020.I will never purchase from Things Remembered.
-
February 2021 by Mudashiru Aregbe
Great products and love staff
-
September 2020 by Brandan Igoe
Super friendly and she had our order done in less than an hour!!
-
January 2020 by Michelle Ferguson
A great place to get gifts personslized!
-
January 2020 by Bob Carver
Was not there, walked by it at the mall!
-
December 2019 by Dean Qualls
Personalized gifts with the perfect ataff.