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January 2024 by Robert Watson
Good people to work with, they always have a truck ready to go.
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December 2023 by Donald Bruce
Very knowledgeable and helpful with lowest prices I could find
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December 2023 by Tyrone M
Not very customer service orientated but overall not bad
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November 2023 by tyrone Montgomery
Not very customer service orientated but overall not bad
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November 2023 by Clayton Ulrich
I was in a bind and they were a lifesaver.Called and was set up in a few minutes because I had an urgent pickup.They have a large inventory of vehicles so you are always good to go when you need it.Nothing fancy, not overpriced, regular fees on you if your late etc.Management is Italian and good people.
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October 2023 by Kevin Martin
I wouldn't recommend this particular location. The box truck didn't have a pull out ramp to walk your belongings up into the truck. So big and/or heavy furniture was a little harder to load but we made it work. I thought all the box trucks had the ramps but I'm not sure. I didn't ask when renting so that falls on me. So overall I am satisfied with the truck I rented.The part I didn't like was the owner of the business charging us for an extra days rental. We got the truck for 2 days after returning he added on an additional days rental fee for the truck, appliance dolly, and moving blankets.We picked up after hours (6:30 pm) so it was due back 2 days later at 6:30 pm the business closes at 5:30 pm. Since this was the case I was told it was due back before they opened the following day. So that's what I did returned before they opened and a couple hours later received additional charges to my credit card.Moving is already expensive enough without somebody taking advantage of you. I won't do business here again and I wouldn't suggest anyone else to either.
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October 2023 by Aaron Bryant (Aaron the Great)
I give it four stars rating because their prices for a rental truck is very cheap. They had what I needed when I went there. Didn't have to worry about not getting my rental and you should have good luck with this place if you need a rental yourself.
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October 2023 by Kota Johnson
Gotta uhaul from them last year, John helped me then and he helped me today too. Even though they didn't have the dolly we needed they made sure we went to somewhere that does have it
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September 2023 by Jesus Storm Team
This location is good U-Haul as a company however is no longer honest the last 2 trucks I rented had either exhaust leak were catalytic converter was or had already stolen and has been straight piped with no cat (which is illegal by the way U-Haul) and will cost you double or triple what it should in gas. My advice go to Budget or Enterprise rents box trucks too and they are way nicer trucks and street legal and get more than 5 miles per gallon.
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August 2023 by Shields Care LLC
Always do a self check in and a self check out got charged extra for fuel definitely placed the fuel level back to its state when I rented didn’t get a chance to check myself in, he came and got the keys and dropped them in the lock box charger not the first time I’ve herd this from this location definitely disputing the charges
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July 2023 by James Caum
Original location did not have equiptment. This one was busy but wait was insane as they didn’t have enough employees and it was ridiculous.
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July 2023 by Mr. Hill
The guy working there was great. Very professional but very funny at the same time. We will be renting from here again.
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May 2023 by Ivy Breining
I had horrible experience with another uhaul location, I came here and the owner was very nice and accommodating. He is certainly a “no nonsense” kind of person as other reviewers stated, but he isn’t rude at all. There was also an office kitten, who was extremely loving. Wonderful location ?
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May 2023 by Sha Parker
Fast and friendly service. My son rented from this location when he made his move from Indy to Olive Branch. Rented a 26ft truck. They were really nice and loaded all his supplies for him.
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February 2023 by Abbey Butcher
Owner / employees are extremely rude and unprofessional. The truck smelled like a cigarette box as soon as we got it and there was trash in the front seat - absolutely disgusting. Charged me double mileage just because we didn’t have time to fill the gas tank up, mind you it wasn’t full to begin with (even though they tell you it is full when they give you the keys). Will NOT be renting from this U-Haul location again.
