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December 2023 by Hannah M.
I can tell as a long time customer or Von Maur and someone who used to be an employee there (loved it when I worked there, so I'm not disgruntled) that things have gone down hill at the Greenwood, Indiana location. I can tell that morale is VERY low in the store with the employees and its store managements fault. From what I've heard (from all the employees I've talked to) the company and upper management keeps taking the things away that makes Von Maur such a great place to work, expecting more and giving little to nothing in return. There is no flexibility with employee requests and everyone is overworked and under payed for the work they are doing. Some examples include management telling employees that they can't discuss their opinions on changing policy and wages, blaming employees on the low morale, and enacting policies that go against what Von Maur has always been to its employees. Some examples include: staying 15+ minutes after closing registers regardless of what they've been able to get done earlier in the evening, and not guaranteeing at least ONE 10-15 minute break (something that is illegal in some states especially for retail workers). This is outrageously poor management and someone needed to speak out about it.
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November 2023 by Kendra Zumhingst
Von Maur seems to have a giant store but Greenwood men's section is sparse as if were closing and going out of business. There definitely were not options like other places. Yes, they have great brand selection but the diversity of options was low.
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September 2023 by Iris M Adams
My grandson needed to get something nice and dressy for his Homecoming Dance, so I took him to the mall and to Von Maur to see what we could find. Once in there I asked a lady where I could find slacks and dress shirts for my grandson. She showed us, then she went and got this nice young man who helped us further. He took measurements of my grandson to get the right size shirt, then he helped us pair up a nice tie to go with the shirt that would best match my grandson's girlfriend's dress color. I asked the nice young man to show my grandson how to tie the new tie, but he didn't know how either, so this other female employee did it, then she rang us out and even helped me to apply for a Von Maur credit card. All in all, all the employees were very good at their jobs, polite, and helpful. This was the best shopping experience I have had in a long time. Thank you all!
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September 2023 by Kenan Alibegovic
Fragrance employees aren't overbearing, had a good time exploring.
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August 2023 by crystal shelton
Great kid shoes selection. The staff is so nice!
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August 2023 by Gary Gron
Upmarket experience. Very helpful and efficient staff.
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June 2023 by Bonnie S.
Lovely sales girl upstairs in Ladies Clothing....very helpful.I was just surprised that the bathroom floors were dirty.
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June 2023 by Tammy Owen
Great customer service. I love this store. Always so clean. Salespeople are so nice and friendly.
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May 2023 by Corbin Milenbaugh DDS
Men’s shirt department offers the best quality and variety of the latest styles. I’m never disappointed with my search, and the customer service is top-notch to boot.
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April 2023 by Diddy Trucker
Although very pricey Von Maur continues to be rated the top department store in Indianapolis the staff is always friendly eager to serve the store is always clean and the piano is always playing I love going to the store it has great atmosphere
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March 2023 by Mike Umphres
Clean upscale department store with wide aisles and upbeat displays.
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February 2023 by Richard Walton C.
This is a huge department store that seemingly goes on forever. The different departments aren't chopped up with interior walls as much allowing you to easily find your way around to the sections you desire. I love the two chairs and a desk on either side of the mall entrance. Very classy!All of the men's section is located on the ground floor and the second floor is pretty much all women's stuff. So counting the majority of the ground floor already appealing to the women, I bet they love this store with its vast amount of inventory. I found what I was looking for right away.There is a men's restroom by the elevator on the ground floor, but no signage alerting you to this fact. The women's restroom is on the second floor in the same general area, along with a very spacious customer service department.
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February 2023 by Hessa Jones
Upscale department store, but when looking through the cosmetic counters for something specific, I could not find one clerk!! I went to the adjacent departments and still couldn't see any clerks. There were not very many customers, it was midday, midweek, and a week before Christmas, so I thought that was odd. I left the store without making a purchase since I couldn't find what I came for. The shoe department seemed to have more people and clerks, and a nice, big selection of shoes
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December 2022 by sue barron
One of the best places at the mall. I shop the sale rounders and get great deals on very nice clothes. Yes, they have very pretty and expensive clothing also, but honestly, I very seldom have to look at the expensive clothing when I can get the great deals.
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December 2022 by Sheila Robbinson
I love this store !!! I went today on the cosmetic area and jeny was AMAZING!!!! I love how easy she made my shopping and how she help me and another customer at the same time !!! She is the best and so sweet I will definitely come back to see her.
