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March 2024 by Jennifer Forrest
Jozelyn was spectacular to work with. She was patient, engaged and knowledgeable.
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February 2024 by Carrie Anders
Charla was amazing! Her customer support was excellent!
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December 2023 by Joe Kent
Found two great necklaces after a long search . Got a great deal and a lot help
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December 2023 by Rodney Snoxhill
She was awesome!!
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December 2023 by Tyaisha Powell
Jozlyn was patient and kind
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October 2023 by Dylan Stillman
They were very professional and very helpful.
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October 2023 by Joshua Carlson
Excellent Service and a beautiful ring!
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October 2023 by Novella Goggans
Amanda was such great help! Cashed out?
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September 2023 by Nieokia Hare
Fantastic experience very friendly and knowledgeable staff
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September 2023 by Van Thang
Anna was a huge help in finding the perfect engagement ring! She guided me through the process with expertise and patience, ensuring that I made the best choice. I'm so grateful for her assistance, and I couldn't be happier with the ring I bought. Thanks, Anna! ??
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August 2023 by William Leeper
Anna gave me great customer service…5 stars!!!
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August 2023 by Erin 7696
Charla & Amanda were extremely helpful & friendly. We got some beautiful rings! Thanks so much :)
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May 2023 by Brittany Hembree
I did not buy my wedding ring from zales but it is a Vera Wang that they sell. I took my ring in to be cleaned , republished, inspected etc. And to have a diamond replaced. Within a few days a different diamond falls out. This was the first diamond in 6 years that fell out and now after the cleaning within days another falls out. Zales said its not covered since I didn't buy it from them . Edit ** the manager reached out and fixed my issue and was very apologetic and nice. Great customer service
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April 2023 by Tabitha Minton
We walked in just, looking. I had in mind on what, I wanted well, the manager was very polite and said, allow me to show you the band not pushy at, all. I fell in love. She was warm and very welcoming. We went to Kay’s and no one said anything to us. Amanda the store manager is beyond amazing the world needs more managers like her! I can’t wait to get my ring!!
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April 2023 by Octavia Bruhn
We were on vacation and stopped by the store. The workers there were very helpful. They checked my ring set that I purchased at zales in another state. The manager, Amanda was very professional and discussed with us how we could upgrade the set. She cleaned them, checked the prongs, just went out of her way to be helpful. She was very articulate about the many programs and benefits zales offered to make sure we were satisfied with our purchase. We will definitely make a point of stopping by there whenever we travel through Indianapolis.