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January 2024 by Justin Copeland1998
Will never bank with them again. Horrible communication. Horrible staff. Horrible online business. Can't stand this company. Nothing but a headache since day 1.
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January 2023 by Natasha Creal
I hate this branch. I avoid it as much as possible, which is also an inconvenience considering it’s closer to me. It’s 9am in the morning! You have one job CUSTOMER SERVICE.. I’m not greeted! I didn’t even know the teller had been working on my transaction! The box was sent back to me with a “ Have a good day” Not is there anything else you need? Awful customer service and it’s not the first time!
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January 2022 by Melina Colon
Drive thru cashiers are so slow and rude.
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August 2021 by MONICA URDIALES-HEATLY
Just wanted to give a huge thanks and shout first and foremost to management for having a awesome staff & a huge thanks to VALERIE & CIERRA they helped me with a ongoing issue that I’ve had for 2 weeks with my account being frozen & I had to come to another state /different location to get my problem solve & I these 2 ladies did a phenomenal job ??????
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August 2021 by MONICA URDIALES
Just wanted to give a huge thanks and shout first and foremost to management for having a awesome staff & a huge thanks to VALERIE & CIERRA they helped me with a ongoing issue that I’ve had for 2 weeks with my account being frozen & I had to come to another state /different location to get my problem solve & I these 2 ladies did a phenomenal job ??????
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July 2021 by Angel AL.
For some odd reason the online banking keeps blocking me from logging in. I have called they fixed it but when I tried two days later it blocked me again. When I try to reset my password it say it doesn't not recognize my info. Now I'm having a hard time actually trying to talk to someone whos alive. Very tired of this
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October 2020 by Brittany M
Ladies were very polite , literally so much positivity in the bank environment. Fast paced and helped with any questions I had without hesitation.
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June 2020 by Nadia Talarek
Horrible service !! Missy has no business being at drive thru window. Frustrated and rude first thing in the morning ! Needs retraining or out of the window !!
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June 2020 by Eric Peterson
Do NOT let these people change your oil! I pulled up and ordered a regular oil change and they pretended to not even know what I was talking about! RUDE!
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May 2020 by Paul_Elysa Siano
Just wanted to give a huge shout out to April and this entire branch are remarkable ! Their quick customer service and follow ups are remarkable ! Thank you !
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December 2019 by Danny O'Bannon
I have made this my “home” branch for a few reasons and not any of them due to geographical location! Great service and never without a smile and a hello from everyone there. Quick, easy, and welcoming. Would give 10 stars if possible.
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February 2019 by Cristal Ocampo
I'm so mad right now!its ridiculous that I have to wait 40 minutes and still nobody is able to help me out!im gonna cancel this bank!!!!i would give no stars!Trash and still get told that I can go to a different bank!!
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July 2018 by Liz Cuevas
Wish i could give no star . These people are lazy and clearly not for customer satisfaction at all . Will never return here . This bank is trash
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May 2016 by J ADDISON
The tellers are extremely GHETTO
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August 2013 by Erick Wright
Friendly and helpful bank
