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“Advance Financial Federal Credit Union has been my go to for many years. They are family friendly and always there for our needs. Shoutout to Theresa Mari Garza specifically. Awesome lady!”
“I’m happy to be apart of Member Source Credit Union! I was looking for a credit union to open up an account and I came across them read the reviews on the excellent service and decided to stop by the merrillville branch and they did not disappoint. The staff were respectful, knowledgeable and very professional. Their customer service was awesome. Needless to say, I opened up a checking and a savings account. I’ve been happy with the services for the past six months. Keep up the good work!
The Getchell Family!”
“Gayle, Candace, and all the others provided impeccable service and helped me with my needs efficiently. I am continually pleased to be a loyal customer of Advanced Financial, with this level of service I have been provided over the years.”
“Website was down, so I called in for my balances. Lauren at the Crown Point Branch was able to help- but went SO FAR ABOVE AND BEYOND, here I am leaving a review. When she pulled up my account she noticed bill pay charges (a feature I don't use) and was able to reverse all of them. This wasn't even why I called! She is amazing, and a true asset to their team.”
“Always go above and beyond for service. I really like this Bank everybody's really friendly the lines aren't really long and the drive-thru stays open late.”
“I'm writing this review to thank Sally Sarich for always being so helpful and kind. I've work with Sally for years and she always have gone over and beyond to help me and make sure everything I need gets done. If you looking for someone to help you I highly recommend Sally. Thanks again Sally.”
“Never had a problem with any of the long term staff. They do have some recent staff. However Kelly who I have dealt with for over forty years,Ruby,Donna,Brenda Claudia and the Ruby who no longer works there all of these ladies are in my opinion Stellar, EXCELLENT PEOPLE.”
“To start off, if you are using regional in Hammond for auto financing you are already ahead of the game and you obviously know what you want more than the average person. You know you’re going to get the best possible rate, but with my recent experience with Kenneth Eskridge I got the rest of the experience that I didn’t know I needed. I called for auto financing for the 4th vehicle I have financed through regional in Hammond. It has always been a good experience but this time I got Kenneth as my Loan specialist. I strait up told the guy that I need a check ASAP and gave him the bill of sale for the new vehicle (Over the phone calls and emails by the way). To say he heard my needs and made me a priority is an understatement. He jumped right on giving me the numbers and options, pushed the loan through underwriting quickly due to my time restraints and got me a check for my new vehicle within less than 2 business days. This is not typical for most banks. From the time it took to get called back when I had questions, the email response time and the way I felt like I was a priority member, I had a great car buying experience with what is definitely the best rate I could have gotten anywhere (as it has been for all my auto loans through regional). I am no sales person but if you want a great financing experience I highly suggest calling and asking for Kenneth Eskridge at the Hammond branch. You don’t get that type of customer service and care much of anywhere and man was it refreshing. I hate for this to sound like a sales pitch but shoot, I figured I’m not the only one who appreciates being well taken care of.”
“I’ve been a member with Chiphone FCU FOR ALMOST 2 years !!! This is the first credit union I’ve been with and it is the absolute best !!! They make sure they treat their members with respect and kindness. They try their best to help resolve any problems I’ve ever had!! The best rates for loans in the area. You won’t find a better team. The give out gifts around holidays =) !!!! If you are looking for a new car loan, Credit Card, House, Etc Go See them at Merrillville !!!!”
“Overall great team at Everwise Credit Union (Gary Branch). Want to celebrate Laura Rice as a knowledgeable, friendly, and excellent leader. She recently helped us with a major financial project. As it was a tad in depth and detailed, Laura guided us the entire way with transparency, kindness, and a prompt response to every question. Laura Rice is the best!”
“Can't understand why anybody would bank outside the credit unions haven't had a fee since I got with them wished I could have been with them from the beginning would have saved lots of money in fees that the bank got”
“True Customer Service! I spoke with Mirena and Karina during my transactions. We had a couple of glitches during the upgrade as expected with any major system upgrade. Karina from corporate worked closely with me and helped me through my situation. I was unable to make a payment online with the new upgrade because it removed all of my external banking info. I appreciate the high level of customer service they gave me.”
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“Members Source Credit Union is such an inviting place. Everyone is so nice especially Cindy B.! She always answers any questions I have and is so sweet when she assists me with my banking needs.”